Login Link - Page comes up Blank?

Hi, I have been searching for hours and not found a solution.

I am still using V1.2.6 ( I know, I know, I need an upgrade but Im too scared (& too silly) to do it). I have addied for someone to do it for me .. but that's a different thread.

Right now, my problem is that when the Log In link is clicked ... the page it takes you to is blank.

Wherever I click a Log in ... or even checkout (because I am not logged in) the page comes up blank.

The site is rainbowsntreasures.com.au if you want to try it yourself : )

Any help would be appreciated.

Thanks!

The page comes up blank because a script that wasn't introduced until Zen Cart 1.3.5 (includes/modules/pages/login/jscript_addr_pulldowns.php) is trying to run a function that doesn't exist in Zen Cart 1.2.6.

It sounds as though you have a hybrid cart. I would also check your database version number to be sure that it is still 1.2.6.

If so, then unless you have a backup of your files from before these alien files were added, you will need either to re-install the 1.2.6 (including actually deleting) all your existing files first as this and other 1.3.5+ files won't be over-written and will still be picked up and executed automatically, or better push on ASAP with your upgrade.

thanks for your response.

These alien files must have come with my previous failed attempt at upgrading. I since got my server to restore a backup from prior to the attempted upgrade.

My database is 1.2.6 and I have no idea what you mean by a hybrid cart.

so, when you say to re-install 1.2.6 and deleting all existing files, does this mean that I will lose all my customers details/products etc?

If this is the case I may as well just go for the new version, although I really dont want to lose my customers details/products.

Is there any way to compile a list of customers showing their details?

Im scared if I try to upgrade I will mess it all up again and lose everything. But I guess the site isnt much use if no-one can log in and order anything!

Thanks for your input

What he is saying is that you added a module that is not supported by your cart version and is coming up with an error:
Fatal error: Call to undefined function: zen_js_zone_list() in /home/rainbows/public_html/cart/includes/modules/pages/login/jscript_addr_pulldowns.php on line 32

so you need to work with this module to make it work with your system:

Also looking at your stylesheet you text color is white and you have no backround color:

BODY {
color: white;
margin: 0px;
margin-bottom: 10px;
padding: 0px;
font: 12px Verdana, Arial, sans-serif;
}

So you are not seeing the error as it is not calling any info for other colors from style sheets as it never gets to call for any tags as it errors at javascript in the head of the file if you where to enter a body backround color as your 111111 it will show your white text as an error

Hi so are you saying that I dont need to upgrade? (Well I know I do, but for now there is a way to function without it?)

I managed to change the background colour to black .. but that's all I managed to do, but I still cant see any errors.

So.. when you say

so you need to work with this module to make it work with your system

and I dont know how to "work with this module to make it work" .. can I just delete it or something?

Sorry, I am trying to learn, but 95% of this site is over my head.

Thanks

By hybrid I meant that you have a cart with files from two or more Zen Cart versions.

There is a way to get your cart to work again whilst avoiding the need to re-install (assuming that you didn't get as far as upgrading your database), though it's a bit tedious.

Firstly try deleting as many of these files as you can find on your site:

1. includes\modules\pages\address_book_process\jscript_addr_pulldowns.php
2. includes\modules\pages\checkout_payment_address\jscript_addr_pulldowns.php
3. includes\modules\pages\checkout_shipping_address\jscript_addr_pulldowns.php
4. includes\modules\pages\create_account\jscript_addr_pulldowns.php
5. includes\modules\pages\login\jscript_addr_pulldowns.php
6. includes/modules/pages/address_book_process/on_load_main.js
7. includes/modules/pages/checkout_payment_address/on_load_main.js
8. includes/modules/pages/checkout_shipping_address/on_load_main.js
9. includes/modules/pages/create_account/on_load_main.js
10. includes/modules/pages/account_history_info/jscript_main.php
11. includes/modules/pages/popup_shipping_estimator/jscript_addr_pulldowns.php

If that doesn't work, you would need to get the release package to which you tried to upgrade. In the docs folder you will need to look at ALL the changelogs to find the NEW files that each added. Then you would need to go back through your cart and delete them all.

hello,

Try to inser this into your css lines: color:#ffffff;

.messageStackSuccess { background-color: #111111; padding: 2px; border: 1px solid #ffffcc; }
.messageStackCaution { font-family: Verdana, Arial, sans-serif; font-size: 11px; background-color: #111111; }

witch module is it that is installed is it dropdown date of bith or what

rainbows:

I managed to change the background colour to black .. but that's all I managed to do, but I still cant see any errors.Just click on login ...

poolprorich:

witch module is it that is installed is it dropdown date of bith or whatIt's not a module. It's files left behind when the failed upgrade was reversed. They are autoloaded javascript files introduced when the address capture code was upgraded in version 1.3.5, fixed in 1.3.6 and tweaked in 1.3.7.

Thankyou to both of you.

I will try and delete those files .. and see what I come up with ..

I am seriously contemplating deleting everything and starting over .. I have been fiddling with all these for about a week now, and Im still where I started!

I'll let you know how I get on first ..

rainbows:

I am seriously contemplating deleting everything and starting overThat's the frustration speaking, but don't let it win.

Your database will hopefully be unaffected by this and will contain, if not valuable customer data, at the very least the fruits of all your effort setting up products. This is not a lost cause.

kuroi .. you are a legend!!!

I deleted the files ... and yay it works!!!

OMG I am going to buy you a coffee and donuts today for sure!

Pheeeeeeeeew. And I must say a HUGE thanks for taking the time to list those files, you are amazing.

Thanks also to poolprorich for your input, i learnt something from you too!

I will upgrade the site eventually .. but would like to at least keep it functional over christmas time. I will work on it again in the slower months of January/February.

The main thing I was trying to do, was to move my logo on the main page to centre .. I found ways to do it in the help files, but they all refer to the new stylesheet,and the coding is not on my old version.

Anyhoo, a lopsided logo is the least of my worries now!

Thanks Again!!

oh and yes, I have 116 customers that I didnt want to lose track of .. very happy to have kept them! :D