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Credit card info cancelled out by discount coupon

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18 Nov 2007, 1:05 AM
#1
teddygal avatar

teddygal

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Credit card info cancelled out by discount coupon

I have various coupons for customers to use when they buy birthday parties. They enter the code in the cart. Go to the confirm order page and its reflected with the discounted price.

When the order comes to me the payment shows discount coupon instead of credit card and I do not receive the split credit card information.

How can I fix it?

Any help would be great. I am a beginner at this stuff :)

18 Nov 2007, 1:49 AM
#2
ajeh avatar

ajeh

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Re: Credit card info cancelled out by discount coupon

I cannot repeat this issue ... :unsure:

You are using the Payment Module for Credit Card - Offline Processing cc correct?

What version of Zen Cart?

Clean install or an Upgrade?

How did you install it? How did you Upgrade it?

Linda McGrath
If you have to think ... you haven't been zenned ...

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18 Nov 2007, 4:27 AM
#3
teddygal avatar

teddygal

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Re: Credit card info cancelled out by discount coupon

Yes offline processing of credit card

Zen Cart 1.3.7
Database Patch Level: 1.3.7
v1.3.6 [2006-10-28 18:02:50] (Version Update 1.3.5->1.3.6)
v1.3.5 [2006-09-23 17:31:00] (Version Update 1.3.0.2->1.3.5)
v1.3.0.2 [2006-09-23 15:32:14] (Fresh Installation)

I clicked check for updates and it said I have current version.

18 Nov 2007, 5:39 AM
#4
ajeh avatar

ajeh

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Re: Credit card info cancelled out by discount coupon

Actually a more current version is Zen Cart v1.3.7.1
http://www.zen-cart.com/forum/showthread.php?t=69769

I will try to reproduce this again later but so far I have not been able to ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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18 Nov 2007, 5:44 AM
#5
ajeh avatar

ajeh

Oba-san

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Re: Credit card info cancelled out by discount coupon

teddygal:

Yes offline processing of credit card

Zen Cart 1.3.7
Database Patch Level: 1.3.7
v1.3.6 [2006-10-28 18:02:50] (Version Update 1.3.5->1.3.6)
v1.3.5 [2006-09-23 17:31:00] (Version Update 1.3.0.2->1.3.5)
v1.3.0.2 [2006-09-23 15:32:14] (Fresh Installation)

I clicked check for updates and it said I have current version.

Are you sure you completed the upgrade?

I do not see listed the upgrade from v1.3.6 to v1.3.7 even though I see it say you have v1.3.7 code ...

I'd seriously consider the upgrade to v1.3.7.1 and see if it catches and fixes that issue for you at the same time as bringing you current ...

Be sure to read:
http://www.zen-cart.com/forum/showthread.php?t=69769

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

18 Nov 2007, 2:20 PM
#6
teddygal avatar

teddygal

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Re: Credit card info cancelled out by discount coupon

Ajeh:

Are you sure you completed the upgrade?

I do not see listed the upgrade from v1.3.6 to v1.3.7 even though I see it say you have v1.3.7 code ...

I'd seriously consider the upgrade to v1.3.7.1 and see if it catches and fixes that issue for you at the same time as bringing you current ...

Be sure to read:
http://www.zen-cart.com/forum/showthread.php?t=69769

I will contact my old business partner to see if she updated this properly.