USPS problem - select one method, returns another

romanus:

Hi, I am having this problem as well unfortunately I am running 1.2.6 and this patch doesn't work for me. Is there anything you can point me towards that will allow me to fix the 1.2.6 version? Upgrading to 1.3.7 is in progress, it is just a time consuming process.

Thanks

For older versions of Zen Cart, edit the file:
/includes/modules/shipping/usps.php

yes, the new updated file ... and change the line:

class usps extends base {

to read:

class usps {

NOTE: This change should only be needed for sites older than Zen Cart v1.3.x ...

Thanks for fixing this. I have one question here that is kinda a little off topic, but I am still learning about overrides. In a case like this, is it better to put a file like the usps.php in the /includes/modules/shipping/ or the /includes/modules/YOUR TEMPLATE/shipping directory?

Thanks again!

since this is an official patch you will want to put it in the normal folder, over-writing the current file

I noticed after applying this patch that the parcel post rates seem extremely high. Does this look right?

Available Shipping Methods Rates
United States Postal Service (1 x 4.00lbs) (Express Mail (1 - 2 days)) $27.60
United States Postal Service (1 x 4.00lbs) (Priority Mail (2 - 3 days)) $6.65
United States Postal Service (1 x 4.00lbs) (Parcel Post (4 - 7 days)) $10.44

I did a lookup on USPS and here are the results:

Express Mail® Overnight to most areas $27.60
Priority Mail® 2 days 6.65
Parcel Post® 3 days 6.55

We applied the fix also today, and looking at the rates, parcel post does appear to be high now.

Scarlett, in the usps config change the machinable setting to TRUE. This will give the right Parcel post rates-- unless you are shipping non machinable boxes-- things in bags etc.

To get International rates I had to add capitalization in two areas listed below

Tom

$this->intl_types = array(
'GLOBAL EXPRESS' => 'Global Express Guaranteed',
'GLOBAL EXPRESS Non-Doc Rect' => 'Global Express Guaranteed Non-Document Rectangular',
'GLOBAL EXPRESS Non-Doc Non-Rect' => 'Global Express Guaranteed Non-Document Non-Rectangular',
'EXPRESS MAIL INT' => 'Express Mail International (EMS)',
'EXPRESS MAIL INT FLAT RATE ENV' => 'Express Mail International (EMS) Flat Rate Envelope',
'PRIORITY MAIL INTERNATIONAL' => 'Priority Mail International',
'PRIORITY MAIL Int Flat Rate Env' => 'Priority Mail International Flat Rate Envelope',
'PRIORITY MAIL INT FLAT RATE BOX' => 'Priority Mail International Flat Rate Box',
'FIRST-CLASS MAIL INT' => 'First-Class Mail International'
);

AND TOWARDS THE BOTTOM OF THE FILE

$db->Execute("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, date_added) values ('International Shipping Methods', 'MODULE_SHIPPING_USPS_TYPES_INTL', 'Global Express, Global Express Non-Doc Rect, Global Express Non-Doc Non-Rect, Express Mail Int, Express Mail Int Flat Rate Env, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Box, First-Class Mail Int', 'Select the international services to be offered:', '6', '15', 'zen_cfg_select_multioption(array(\'GLOBAL EXPRESS\', \'GLOBAL EXPRESS NON-DOC RECT\', \'GLOBAL EXPRESS NON-DOC NON-RECT\', \'EXPRESS MAIL INT\', \'EXPRESS MAIL INT FLAT RATE ENV\', \'PRIORITY MAIL INTERNATIONAL\', \'PRIORITY MAIL INT FLAT RATE ENV\', \'PRIORITY MAIL INT FLAT RATE BOX\', \'FIRST-CLASS MAIL INT\'), ',  now())");

Darn USPS, they should've given us a warning.

Now I have to deal with dozens of angry customers.

I better install the patch right away.

BTW, if you use GoogleCheckout and merchant calculated shipping, I think you'll need to modify it too, because it's not working as it is right now.

Ajeh:

I have posted a patch for USPS changes until a fuller solution has been reached with USPS to know what all has been changed.

http://www.zen-cart.com/forum/showthread.php?t=80695

Linda,

Thanks SO much for posting this. I was wondering why we got NO orders for two days, as we're beginning our busiest season... A customer called this morning to tell me she could not select the "less expensive" shipping method. I wonder how many orders we lost over the USPS change. We should all complain to the Postal Service over this STUPID timing of a change.

It's working GREAT for me now.

Thanks again!

Wow, thanks guys. I only noticed it today when I was submitting an order for a client. Who knows how many people just did not buy and never bother to report a problem to the site administrators.

:clap: Marc

Not using USPS ourselves, I have no idea for the costs of the Service they provide. I do believe as many others, it is a very good Service for Store Owners to offer their Shoppers. As with most things though, one must live with the situation or choose something else.

I would suggest that instead we look at the positive; how fast the Zen Cart Team handled the situation on their end to provide a solution. Believe me when I say, I am sure there are (many?) others using "whatever" eCommerce software and do not yet have a solution the problem.

I LOVE YOU GUYS (& GALS)!

I just had a customer contact me today about this issue... I racked my brain trying to figure it out... finally searched the forum for an answer... and sure enough it has already been resolved! The patch worked great for me!

THANKS!!!!!

Website Rob:

Not using USPS ourselves, I have no idea for the costs of the Service they provide. I do believe as many others, it is a very good Service for Store Owners to offer their Shoppers. As with most things though, one must live with the situation or choose something else.

I would suggest that instead we look at the positive; how fast the Zen Cart Team handled the situation on their end to provide a solution. Believe me when I say, I am sure there are (many?) others using "whatever" eCommerce software and do not yet have a solution the problem.

Thanks for the kind words ... we try to solve issues as fast as we can when they occur like this ...

Remember us fondly as you make your sales and why you all have chosen Zen Cart ... we too appreciate your support ... :cool:

Thanks for the patch ZC team. Works great!

Remember all, your user ID will be lost when you uninstall and re-install the shipping mod so make note of it before doing so. Took me forever to find my user id again.

A link to the patch file that resolves - http://www.zen-cart.com/forum/showthread.php?t=80695
:smile:

No wonder I have a bunch of orders in the Recover Carts page! Thanks so much for the forum and the quick fix.

kaylala:

I LOVE YOU GUYS (& GALS)!

I just had a customer contact me today about this issue... I racked my brain trying to figure it out... finally searched the forum for an answer... and sure enough it has already been resolved! The patch worked great for me!

THANKS!!!!! I am glad that you all are up and running again. I am suffering the same exact problem and clearly am going about fixing it in correctly. :frusty: Let us pretend I am a fourth grader, keeping that in mind, would someone mind walking me through where to apply the patch etc. step by step?
Consider me newer than a NOOB...that way I will not feel as stupid :oops:

Depending on your version of Zen Cart and whether an Upgrade or Clean install ... you may wish to look at this thread:
http://www.zen-cart.com/forum/showthread.php?t=80695

Ajeh:

Depending on your version of Zen Cart and whether an Upgrade or Clean install ... you may wish to look at this thread:
http://www.zen-cart.com/forum/showthread.php?t=80695

Yes, I read this thread among many others several times. The problem for me is that the patch is not working and I have not applied one before. So I am uncertain where I should go to apply it. If someone would not mind just giving a quick run down of i.e. 1. open such and such 2. Click on such and such etc.

By the way thank you for the quick response, very much appreciated.

Doughnuts and coffee are on me :D

If you loaded the files from the Nov USPS Patch to your server the files should be loaded to:
/includes/modules/shipping/usps.php
/includes/languages/english/modules/shipping/usps.php

Then, write down your settings, including your ID ... and REMOVE the USPS module in the Modules ... Shipping ... and INSTALL the USPS shipping module and reconfigure ...

What version of Zen Cart are you running?

I too have installed this patch on an older installation (1.2.6) per the instructions - all configuration values have been updated and the code change was made.

There is no longer a prompt for the USPS password and a different error is now occuring.

"Authorization failure. Perhaps username and/or password is incorrect."

From reading this thread, it appears everyone who installed this patch got it to work - how can it work without a password?

Please help!