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USPS Shipping calculator problems

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18 Nov 2007, 6:16 PM
#1
ripper avatar

ripper

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USPS Shipping calculator problems

We've been using the USPS shipping calculator for quite awhile. We use Express Mail and Priority Mail. Priority is the default. Even when the customer leaves the default choice, it charges Express shipping on checkout. The only way to stop this is to remove Express Shipping as an option. any ideas?

18 Nov 2007, 10:21 PM
#2
hermes369 avatar

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Re: USPS Shipping calculator problems

I've got the same problem here and it's only recently cropped up. Makes me think that something's happening on the response from USPS. Wish I had better advice.

18 Nov 2007, 10:25 PM
#3
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Re: USPS Shipping calculator problems

That problem just started for me this weekend. I'm using 1.3.7
Tom

18 Nov 2007, 10:49 PM
#4
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Re: USPS Shipping calculator problems

Ditto that. Certainly not a very nice bug for our customers. I enabled flat rate shipping for the time being.. hopefully this will be fixed soon.

18 Nov 2007, 11:40 PM
#5
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Re: USPS Shipping calculator problems

Well, at least I know it's not me, this time.....
Thanks for the replies.

19 Nov 2007, 12:04 AM
#6
ajeh avatar

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Re: USPS Shipping calculator problems

There are issues with USPS right now ... they do appear to have made changes but we do not have confirmation yet as to the extent of those changes ...

We are working on a solution ...

19 Nov 2007, 3:50 PM
#7
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Re: USPS Shipping calculator problems

Thanks, Ajeh...what a relief...thought it was a bug....in a panic here but our solution to turn off express will do for now. Just in time for xmas, eh?

19 Nov 2007, 4:12 PM
#8
ajeh avatar

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Re: USPS Shipping calculator problems

I have posted a patch for USPS changes until a fuller solution has been reached with USPS to know what all has been changed.

http://www.zen-cart.com/forum/showthread.php?t=80695

19 Nov 2007, 10:51 PM
#9
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Re: USPS Shipping calculator problems

I installed the new patch and re-configured the usps module, but still get timed-out when I try to view my shopping cart or check out. Any idea when usps will be fixed or if there is anything else I can try?

19 Nov 2007, 11:40 PM
#10
ajeh avatar

ajeh

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Re: USPS Shipping calculator problems

What version of Zen Cart are you running?

I have not seen any server time outs with this error ...

If you Remove USPS and Install UPS ... do you get time outs?

22 Nov 2007, 1:14 PM
#11
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Re: USPS Shipping calculator problems

Hey,
SOOOOO glad I searched the forums before re-installing everything. I installed the patch, the single usps.php file in /includes/modules/shipping/usps.com, uninstalled and reinstalled the module, and it works like a dream.

23 Nov 2007, 2:50 AM
#12
ajeh avatar

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Re: USPS Shipping calculator problems

Thanks for the update that installing the USPS patch for November changes has helped fix your USPS shipping issues ... :smile:

23 Nov 2007, 4:06 AM
#13
runie avatar

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Re: USPS Shipping calculator problems

hi all
I can't find usps priority mail option in GC carrier shipping calculation configeration. anyone knows why? please help me fix it. thank you.

ZC137 + GC 145

new ZC user

23 Nov 2007, 4:39 PM
#14
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Re: USPS Shipping calculator problems

I am still getting this message at checkout which shows usps as an option but...

"Unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance."

I installed Ajeh's 11-19 patch to no avail. We have, in-house, Pitney Bowes mail system and scales etc. Is there a module that uses their ShipStream system?

Are others getting this usps error?

Thanks

23 Nov 2007, 7:57 PM
#15
dimensionmedia avatar

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Re: USPS Shipping calculator problems

The patch also seems to work for me as well.

Remember to UNINSTALL the old plugin FIRST. Then I simply renamed the php file in both my http and https directories (that's my setup).

Does zen cart have an official blog? Would be nice to fire off alerts via RSS in a blog format then to have to wonder if you are the only one experiencing a large spread problem, and then go hunting in the forums... I'm only asking because i setup/design/customize Wordpress blogs for a living. :-)

23 Nov 2007, 9:41 PM
#16
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Re: USPS Shipping calculator problems

Has anyone figured out why this happened in the first place?

23 Nov 2007, 10:03 PM
#17
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Re: USPS Shipping calculator problems

In addition, I agree with dimensionmedia... I would be nice to have some sort of alert system for wide-spead issues such as this. I wouldn't have thought to check if it wasn't for a customer alerting me as to the problem. I hate to think how many orders I lost because of this.

23 Nov 2007, 10:15 PM
#18
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Re: USPS Shipping calculator problems

cheezylu:

In addition, I agree with dimensionmedia... I would be nice to have some sort of alert system for wide-spead issues such as this. I wouldn't have thought to check if it wasn't for a customer alerting me as to the problem. I hate to think how many orders I lost because of this.

There is ... but you have to opt-in:
http://www.zen-cart.com/forum/forumdisplay.php?f=2 see the "subscribe here" link.
or click here directly: http://www.zen-cart.com/forum/subscription.php?do=addsubscription&f=2

23 Nov 2007, 10:16 PM
#19
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Re: USPS Shipping calculator problems

Excellent... thanks!

24 Nov 2007, 3:38 PM
#20
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Re: USPS Shipping calculator problems

PART of the issue is resolved now after a Firefox cache dump and restart (whew).

I still cannot get the API to display First Class Rates even though the option is available (and selected) in the Module Admin. Perhaps this is just part of the whole API problem reported in this thread?