No Customer Sign-in

18 Nov 2007, 8:22 PM

#1

Zen Follower

Join Date:: Mar 2005
Location:: Waxahachie, Texas
Posts:: 172
Plugin Contributions:: 0

No Customer Sign-in

Recently installed new store (http://txlonghorncoop.org/store/), but there is nowhere to sign-in customers. I assume a module didn't upload properly, but have no idea where to look. ("Admin" works fine.)

Your assistance is greatly appreciated.

Thanks,
Ray

18 Nov 2007, 8:24 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,718
Plugin Contributions:: 0

Re: No Customer Sign-in

Reupload all of the files from a clean download - you do not need to re-run the installer.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

18 Nov 2007, 8:30 PM

#3

rayw1679

Zen Follower

Join Date:: Mar 2005
Location:: Waxahachie, Texas
Posts:: 172
Plugin Contributions:: 0

Re: No Customer Sign-in

Thank you. Unfortunately, this was not noticed until I had made a lot of customizations and added products. I'd prefer not to wipe out all the banners I've changed if possible. Or, would the customizations (store name, SSL, etc.) be wiped out by uploading the files?

Thanks,
Ray

18 Nov 2007, 8:34 PM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,718
Plugin Contributions:: 0

Re: No Customer Sign-in

All of the data is stored in your MYSQL database, not in the php files.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

18 Nov 2007, 8:36 PM

#5

rayw1679

Zen Follower

Join Date:: Mar 2005
Location:: Waxahachie, Texas
Posts:: 172
Plugin Contributions:: 0

Re: No Customer Sign-in

Kim,

You're the guru. I thought the SSL info and store name were in config files somewhere. I'll re-load everything. Thanks again for your help ... you are ALWAYS so nice.

Thanks,
Ray

18 Nov 2007, 9:07 PM

#6

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,718
Plugin Contributions:: 0

Re: No Customer Sign-in

... well you are correct, there is some information in the config files - but they are protected - :D

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.