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*Protx Direct v3.2.2 checkout_process.html is blank*

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20 Nov 2007, 9:35 AM
#1
craig_heavygoods avatar

craig_heavygoods

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*Protx Direct v3.2.2 checkout_process.html is blank*

Just installed protx direct I can get all the way to the last step and then when it starts processing the information it just uploads a blank page?

I've uploaded all the files and checked to make sure I have, but still nothing

Can anybody help

20 Nov 2007, 9:50 AM
#2
drbyte avatar

drbyte

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Re: *Protx Direct v3.2.2 checkout_process.html is blank*

If you turn off your SEO mod, does it work any differently?

20 Nov 2007, 9:57 AM
#3
craig_heavygoods avatar

craig_heavygoods

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Re: *Protx Direct v3.2.2 checkout_process.html is blank*

No its still loading up a blank screen :(

20 Nov 2007, 11:07 AM
#4
drbyte avatar

drbyte

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Re: *Protx Direct v3.2.2 checkout_process.html is blank*

Does it only happen if you use the specified payment module?
What if you use Check/MoneyOrder instead?

Here's the technique to use to find out what changes have broken things ...
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

20 Nov 2007, 11:17 AM
#5
craig_heavygoods avatar

craig_heavygoods

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Re: *Protx Direct v3.2.2 checkout_process.html is blank*

We are using PayPal at the moment and that is working fine, but we want another payment method for cards which is why we are using Protx.

We have it working on another site, but it doesn't want to work on this one for some odd reason