Zen Cart Logo
Forums / Addon Payment Modules / *Protx Direct v3.2.2 checkout_process.html is blank*

*Protx Direct v3.2.2 checkout_process.html is blank*

Locked

Views: 1,595

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
20 Nov 2007, 9:35 AM
#1
craig_heavygoods avatar

craig_heavygoods

New Zenner

Join Date:
Nov 2007
Location:
Frome, UK
Posts:
40
Plugin Contributions:
0

*Protx Direct v3.2.2 checkout_process.html is blank*

Just installed protx direct I can get all the way to the last step and then when it starts processing the information it just uploads a blank page?

I've uploaded all the files and checked to make sure I have, but still nothing

Can anybody help

Craig

20 Nov 2007, 9:50 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: *Protx Direct v3.2.2 checkout_process.html is blank*

If you turn off your SEO mod, does it work any differently?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Nov 2007, 9:57 AM
#3
craig_heavygoods avatar

craig_heavygoods

New Zenner

Join Date:
Nov 2007
Location:
Frome, UK
Posts:
40
Plugin Contributions:
0

Re: *Protx Direct v3.2.2 checkout_process.html is blank*

No its still loading up a blank screen :(

Craig

20 Nov 2007, 11:07 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: *Protx Direct v3.2.2 checkout_process.html is blank*

Does it only happen if you use the specified payment module?
What if you use Check/MoneyOrder instead?

Here's the technique to use to find out what changes have broken things ...
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Nov 2007, 11:17 AM
#5
craig_heavygoods avatar

craig_heavygoods

New Zenner

Join Date:
Nov 2007
Location:
Frome, UK
Posts:
40
Plugin Contributions:
0

Re: *Protx Direct v3.2.2 checkout_process.html is blank*

We are using PayPal at the moment and that is working fine, but we want another payment method for cards which is why we are using Protx.

We have it working on another site, but it doesn't want to work on this one for some odd reason

Craig