Black Friday - USPS and UPS quotes not working

23 Nov 2007, 9:05 PM

#1

New Zenner

Join Date:: Feb 2006
Location:: colorado
Posts:: 73
Plugin Contributions:: 0

Black Friday - USPS and UPS quotes not working

Well I'm not sure if this is related to the USPS and UPS sites being bombarded today or not but I am unable to get any shipping estimates last night or today. Anyne else seeingthis?
I have installed the USPS patch and still nothing(Missed that one earlier)

I'm on V 1.3.6

Thanks

24 Nov 2007, 12:08 AM

#2

cbo

New Zenner

Join Date:: Feb 2006
Location:: colorado
Posts:: 73
Plugin Contributions:: 0

Re: Black Friday - USPS and UPS quotes not working

Follow up: Still not working however I have turned on email debug for the USPS module. The emails are all blank. What could have happened here? The quotes all worked as I have a sale from last week that shipped out USPS.
Any ideas why the emails would come in blank? The shipping estimator page takes about a minute and twenty seconds to display anything and then it come up with only my Flat Rate option.

24 Nov 2007, 12:09 AM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Black Friday - USPS and UPS quotes not working

Have you contacted USPS?

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24 Nov 2007, 1:15 AM

#4

cbo

New Zenner

Join Date:: Feb 2006
Location:: colorado
Posts:: 73
Plugin Contributions:: 0

Re: Black Friday - USPS and UPS quotes not working

DrByte:

Have you contacted USPS?

No, after viewig a few other Zen cart sites from the showcase I noticed that USPS and UPS was working. I contacted my hosting company and after a bit of troubleshooting they found a faulty DNS server that was causing the error.

One thing of note here is that the debug emails now have content. I needed "something"in the email when it was not working....not now. LOL...any ideasy why now there is content in the USPS debug emails?

24 Nov 2007, 5:46 AM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Black Friday - USPS and UPS quotes not working

If "nothing" came back from USPS (due to DNS problems or otherwise) then you saw in the email exactly what Zen Cart got ... nothing.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

24 Nov 2007, 5:54 AM

#6