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Authorize.net_aim question about Settled Successfully orders

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25 Nov 2007, 1:18 AM
#1
phastings avatar

phastings

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Authorize.net_aim question about Settled Successfully orders

Is there any way in the Zen Cart backend to tell if the order state from authorize.net is 'Settled Successfully'? Right now it seems like I have to log into authorize.net and cross check their reports with what is in the Zen Cart orders report.

Just because there are numbers next to AUTH and TransID in the order report report doesn't mean that the card had been settled does it?

Also, under 'Customer Notified' in the Zen Cart orders report there is a big red X next to where the commernts are the credit cart payment AUTH and TransID. Should this be there?

25 Nov 2007, 4:58 AM
#2
drbyte avatar

drbyte

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Re: Authorize.net_aim question about Settled Successfully orders

phastings:

Is there any way in the Zen Cart backend to tell if the order state from authorize.net is 'Settled Successfully'?No. I'm not aware of any ability to inquire from the cart whether a transaction has settled. Don't settlements of captured payments happen automatically each day?
phastings:

Just because there are numbers next to AUTH and TransID in the order report report doesn't mean that the card had been settled does it?The existence of an AUTH Code and TransID means that Authorize.net successfully added the stated transaction to the current day's batch because it passed validations.

phastings:

Also, under 'Customer Notified' in the Zen Cart orders report there is a big red X next to where the commernts are the credit cart payment AUTH and TransID. Should this be there?The X simply means that an email was not sent to the customer from Zen Cart for that particular comment line. A checkmark means Zen Cart did send them an email about that particular line.

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