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Authorize.net error - Urgent please help

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28 Nov 2007, 2:50 AM
#1
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rwoody

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Authorize.net error - Urgent please help

I've just upgraded this customer's site from an older 1.2.4 version to current 1.3.7

All of their transactions failed today due to a communications error -

I personally just tested it live and have the same failure.

the debug email from Authorize.net came back with the following error -

Comm results: libcurl was built with SSL disabled, https: not supported!

The SSL is in fact installed and operating as near as I can tell normally, as the site switches to the https mode when entering the cart checkout.

Can anyone enlighten me on this. This site has been operational for years and this is the first error we've encountered - post upgrade. I used the Authorize.net AIM module that was pre-installed with the core. All settings are exactly the same as before. Did I overlook something I needed to do in a file other than the admin settings?

Any assistance would be greatly appreciated. The customer lost quite a few sales today because of this.

Thanks in advance.

28 Nov 2007, 3:44 AM
#2
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rwoody

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Re: Authorize.net error - Urgent please help

In doing another search on Authorize.net I found this post -

http://www.zen-cart.com/forum/showthread.php?p=441023#post441023 (provided an upgraded module for AIM)

Thanks for providing this patch. Installing it removed the errors and the transactions seem to be going through without issue. I will know for sure when my customer checks their account tomorrow that all is perfect again.

It would be really super if that could be placed in the downloads section, as I always check there first when doing upgrades and I'm sure others do also.

Thanks again!! :clap: