Changing Shipping Address - Doesnt work

When a customer changes the shipping address the Country is defaulted to "United States". After the address is changed and next is clicked the page is refreshed but country is set to "Please choose your Country". :frusty:

How do I make Country stick? Thanks!!

Make sure you have these classes in your stylesheet:

.hiddenField {
	display: none;
}
.visibleField {
	display: inline;
}

What version Zen Cart?

Where did you get it from?

Clean Install or an Upgrade?

How did you Install? How did you Upgrade?

Hello Linda,

I do have those classes. Hmmmm

Thanks!

Any other answers you might be able to provide such as you upgraded and forgot to upgrade a file or three? :unsure:

What happens if you switch to Classic Template ... does it work now?

Hey there... I havent added much to the site in a long while but this may not have worked for a while now... I did change the template and it still did not work.

What version of Zen Cart are you running?

Clean install or an Upgrade?

How did you install it? How did you Upgrade it?

Where did you get your copy of Zen Cart software from?

Perhaps an URL to your site would help us see what you don't er ... umm ... mean? :smile:

Ajeh:

What version of Zen Cart are you running?

Clean install or an Upgrade?

How did you install it? How did you Upgrade it?

Where did you get your copy of Zen Cart software from?

Perhaps an URL to your site would help us see what you don't er ... umm ... mean? :smile:

Zen Cart 1.3.7

Database Patch Level: 1.3.7

Its an upgrade... I have over the year added a some add-ons

I had it installed for me and the cart was downloaded from this site

www.PastGenerationToys.com

I will give you access to the backend if you like. Thanks!

I am pretty sure you have missed some files in the upgrade ...

NOTE: v1.3.7.1 is the current release
http://www.zen-cart.com/forum/showthread.php?t=69769

NOTE: v1.3.8 is coming out very, very, very, very soon ... :cool:

Ill go through file by file and make sure. If one is missing I will add it and report back.

BTW... I checled out our website and really like the work you have done for the website you created!

Could you tell me which core file holds this info? I want to swap that out with a new one and see if that fixes the issue. Thanks!

I just checked all the files to see if they were present... wha should I do next? :frusty:

Somewhere along the way I did some thing to this core file and the Country won't stick. What is the name of the core file I need to replace with the original? Thanks!

Somewhere along the way I did some thing to this core file and the Country won't stick. What is the name of the core file I need to replace with the original? Thanks!

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues