No more Refunds or Partial Refunds.

We'll come up with a code fix for you.
Give us some time to put our heads together on this
Yes, DrByte...have you? Appreciate knowing but I'll do the 1.3.8a upgrade anyway.

Anyone have a fix for this yet?

DrByte or Ajeh,
Any ETA on a patch for this?

Also, does the Voiding Order Authorization feature do? That area says to "enter Auth ID" then you click Do Void but I can't seem to find where an Auth ID is from? I know I am being dumb here but ... well it just comes natural for me. lol

A fix yet???

Do you have your PayPal settings set to "Auth Only" or "Final Sale"?
And which PayPal modules do you have enabled?

My PayPal settings are set for "Final Sale".

I am only using the PayPal Express Checkout. I have submitted my application 2 days ago for PayPal Websites Payments Pro. So hopefully I will be getting that going soon.

This is weird ... I was only using PayPal Express Checkout until yesterday. As I recall I have looked the refund area over many times, which is why I have come back to this thread and asked when the fix was coming. Well last night I configured and got working the PayPal Websites Payment Pro and today I went into the refund area (order details) to update an order and the refund feature is now there!

Am I going crazy? {don't answer that}
Did enabling the PayPal Websites Payment Pro allow this to show up again?

What's going on?

FatGuyinAZ:

My PayPal settings are set for "Final Sale".

I am only using the PayPal Express Checkout. I have submitted my application 2 days ago for PayPal Websites Payments Pro. So hopefully I will be getting that going soon.

Ugh, I wish I had seen this post first. I did my first test order today with the expectation that I could just refund it from the admin as I did with my older shop (v137) and of course, I discovered the same as all others here. I too have my paypal mod set to Final sale & am using Express Checkout. I didn't notice if this was relevant any way based on this earlier post. So, what should I do to void the item? I will refund my test from Paypal, but it is absolutely more efficient to do all of these functions from the admin area so we can keep a record of all transactions made.

Thanks

Anyone with this issue please go to the following thread for a possible workaround http://www.zen-cart.com/forum/showthread.php?t=93720

I see the other thread refers to a modification in paypalwpp_admin_notification.php to enable the refund for ppex transactions.

Is this the recommended way to fix this issue, or is there an 'official' fix / patch coming out?

Thanks,

DrByte:

Do you have your PayPal settings set to "Auth Only" or "Final Sale"?
And which PayPal modules do you have enabled?

FatGuyinAZ:

My PayPal settings are set for "Final Sale".

I am only using the PayPal Express Checkout. I have submitted my application 2 days ago for PayPal Websites Payments Pro. So hopefully I will be getting that going soon.

I am now also using the PayPal Websites Payment Pro. I see the refund feature works if a customer buys something with a credit card and the payment module used is the PayPal Websites Payment Pro. However, the refund feature is not working if the customer buys something using the payment module of PayPal Express Checkout. This is really frustrating. So many people have asked as to what is going on and if there will be a fix but I am not seeing any definite answer. DrByte, you started to help me with this a few posts ago by asking me if I had the PayPal settings set to "Auth Only" or "Final Sale"? I have replied "Final Sale" but I didn't get anything back from you.

I see a new thread for this offers a work-a-round and a few people have asked if this work-a-round is something that should be done but we're not getting answers. I had to do a refund today for a customer but I had to log into PayPal and do the refund there.

Is there a fix?
Is the work-a-round the way to go?

Please let us know.

Thank you

If the workaround provides the immediate relief you need, then feel free to use it.

Just try the fix, it works, and you just need to add two lines.

There's a third line that can also be added to re-authorize, but the boxes layout get a bit out of order.

All I cared was about getting those functions to display in the admin area so I didn't have time look at what code is needed to make it appear very neatly.