We upgraded to 1.3.8. for the sole purpose of using Payments Pro to do Paypal transactions transparently. This looked very exciting.

In reality it's been frustrating. It works, but it's not streamlined. If anything it's more confusing for our customers.

Why?

Because requiring us to also offer Paypal Express confuses customers.

Instead of a straightforward solution, it's clear as mud. The Express button claims customers can "quickly checkout with a credit card"... and then takes them away from the store and away from the Payments Pro interface.

We're back now to using plain old offline credit card capture with SSL and Paypal's Virtual Terminal. So we're doing by hand what the Payments Pro update should be doing simply and automatically.

We're paying for a Paypal Professional account to run Virtual Terminal and Payments Pro. AND we're paying per transaction for every order. WHY are we required to have confusing "Paypal Express" buttons when paypal is making money off of our transactions anyway?

We want ONE checkout button. We want ONE page to complete payment information and be finished. Why can't this be done?

Not trying to be difficult. We appreciate the time that went into the 1.3.8 update. This is a suggestion after a frustrating update.

This message is interesting, I was looking to upgrade for the same reason, so that I could keep the customer on my site and process their payment in the background. However, it comes as no surprise that the terms of paypal says that you have to also display the express button. THERE IS ONLY ONE REASON FOR THIS. That is the only way that paypal can funnel the customer into opening a paypal account.

I know the customer doesn't need an account to use paypal express but the whole process (if you try it yourself) is all geared to signing the customer up to paypal.

We process about 40 transactions a day via the IPN, payments pro was going to be a solution but to be honest...I'm going to give it a miss...I'll most likely try virtual terminal until I get too busy to process them.

Pete

you could always add some text below the paypal express button,
that states HOW this works, and to pay by secure credit card click the checkout button,

The PayPal Express requirement is PayPal's. If you have an issue with it, you need to take it up with them.

hehehe - of just go with a straight up merchant account - if the # of transactions warrant it.

I hear your frustration. PayPal is easy with eBay, a hassle with everything else.

Good luck and I hope you find a resolution!

I think the easy solution for this is simply just to re-arrange the PP's checkout button to the very bottom and have your site's checkout button come first.

You'd be suprise what little changes like this can make for your customers.

nrg77:

I think the easy solution for this is simply just to re-arrange the PP's checkout button to the very bottom and have your site's checkout button come first.

You'd be suprise what little changes like this can make for your customers.

Or just code it out completely and wait for paypal to stumble across your site (yeah right) and tell you to fix it.

Well actually, I think keeping the EC button is a "good" thing because from my experience, many customers like that as they don't need to manually create an account and can speed through checkout.

But I agree that the damn button is so huge that it sticks out like a sore thumb. So my remedy for this is to make my default checkout button bigger and comes before the EC button.

I have been using the paypal 2.0 module with paypal and love it, with the exception of the little ship button is not there....anyone that has upgraded to 1.3.8, does the little button show up to print the shipping label? I am trying to figure out if it is worth it to me to upgrade right now.

A note about the paypal express....I have been using the paypal 2.0 and paypal express for around 2 months now. I have my checkout button (very large, bright color) then google checkout button, then paypal express button at the bottom. I have not had any customers complain about the paypal express nor to the best of my knowledge I have not lost any sales because of it....just my 2 cents.

helpme:

I have been using the paypal 2.0 module with paypal and love it, with the exception of the little ship button is not there....anyone that has upgraded to 1.3.8, does the little button show up to print the shipping label?

Zen Cart has no control over PayPal's ability or inability to show things in their manager interface.

DrByte:

Zen Cart has no control over PayPal's ability or inability to show things in their manager interface.
Thanks, Dr Byte. I understand that, but someone else I know (not running a zen cart) is using website payment pro on their cart and they have the little ship or print shipping label button available, with paypal 2.0 I do not have any shipping buttons available.
That is something that saves me a lot of time and money and I just wondered if with the upgrade (by possibly changing the paypal module) the little button is there? Thanks for your help.

Website Payments Pro is a combination of Express Checkout and a Direct Payment option to accept CC transactions directly from your website. All these transactions are considered "PayPal" transactions.

PayPal 2.0 is Payflow Pro configured to deposit collected monies to a PayPal account. These transactions are considered "Payflow" transactions. There is no direct link for extended transaction data between Payflow and PayPal as far as their Manager interface is concerned.

If you want that "little print shipping label" button, you could probably get it by using Website Payments Pro.

Remember, Website Payments Pro requires that you offer both the Express Checkout and the direct-payment (CC) options. You can't skip the Express option.

Awesome, thanks so much! You are a great help!:smile:

Hello,

I am still with 1.3.7 and considered upgrading until I read through these messages. I got a bit confused here. Please help me with this questions:

• Could I handle credit card transactions WITH PayPal, staying with 1.3.7?
• What type of PayPal account does this require (standard, Pro)?
• "PayPal Website Payments Pro added, for US and UK merchants.": what does this mean for Dutch merchants? We do not have access to theses PP-feature? Why?

Many thanks in advance!!!

hiddink:

• "PayPal Website Payments Pro added, for US and UK merchants.": what does this mean for Dutch merchants? We do not have access to theses PP-feature? Why?

PayPal only offers it to US and UK merchants.
If you want it offered in your country, contact them and ask them.

Kim:

The PayPal Express requirement is PayPal's. If you have an issue with it, you need to take it up with them.

Has anyone tried using google checkout with their zencart?

If so how has it worked and where is the support info?

Have you thought about trying a search instead of hijacking a PayPal thread?