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Authnet: An error occurred while trying to report this transaction to the merchant.

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9 Dec 2007, 3:56 PM
#21
mstep avatar

mstep

New Zenner

Join Date:
Dec 2007
Posts:
14
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Authnet: An error occurred while trying to report this transaction to the merchant.

Well - good news. We switched to the new hosting service. After transferring all the files over and getting the database reloaded. Everything works like a charm!!

And this is still using the Authorize.net SIM module. With no SSL. Works fine, but we will be upgrading to SSL and AIM soon, just for security issues

Just thought I would post back up and let you know that it was definitely some problem with the hosting service and the configuration of the server.

Everything is working great now. Thanks again for all your help with this perplexing matter.

9 Dec 2007, 4:30 PM
#22
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
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West Coast, North America
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Re: Authnet: An error occurred while trying to report this transaction to the merchant.

Thank you for the follow up and letting us know it was definitely a hosting problem.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.