I'm using Zen ver. 1.38 and when I use IE7 to view my products I receive the following message: Internet Explorer cannot open the internet site....Operation Aborted. After I click ok, I'm taken to Cannot Display Webpage page. After I refresh, the product page then appears. I'm sure most of my customers aren't aware they have to do this. They're probably just exiting out. :(

Is anyone else having this issue? Is there something in the stylesheet I need to edit? Viewing products works fine in other browsers. Just IE7 I'm having the issue with.

Thanks in advance,
Robyn

The URL?

Sorry about that. Here you go:

The Diva

Although you have more than a few HTML coding errors, here is where the brunt of the problems lie.

<script type="text/javascript" src="includes/templates/purpleshades/jscript/jscript_nnez_flash.js"></script>

</head>

<body id="indexBody">

<div id="bannerOne" class="banners"><html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />

<title>Untitled Document</title>

<style type="text/css">

<!--

.style1 {

font: bold Georgia;

font-family: "Times New Roman", Times, serif;

font-size: x-large;

color: #FF9900;

}

-->

</style>

</head>

<body>

<span class="style1">Free Shipping on all orders over $100!</span>

</body>

</html></div>

<div id="mainWrapper">

After the '<body id="indexBody">' tag you cannot have any 'meta-tag' or 'head' tags. You also should not have </body> & </html> tags so early in your code. Odds are, you just need to edit your Sidebox code to get rid of any 'meta-tag' 'head' 'body' 'html' tags.

Forgot to mention this only started happening after I installed the latest version of Lightbox.

Website Rob:

Although you have more than a few HTML coding errors, here is where the brunt of the problems lie.

<script type="text/javascript" src="includes/templates/purpleshades/jscript/jscript_nnez_flash.js"></script>

</head>

<body id="indexBody">

<div id="bannerOne" class="banners"><html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />

<title>Untitled Document</title>

<style type="text/css">

<!--

.style1 {

font: bold Georgia;

font-family: "Times New Roman", Times, serif;

font-size: x-large;

color: #FF9900;

}

-->

</style>

</head>

<body>

<span class="style1">Free Shipping on all orders over $100!</span>

</body>

</html></div>

<div id="mainWrapper">

After the '<body id="indexBody">' tag you cannot have any 'meta-tag' or 'head' tags. You also should not have </body> & </html> tags so early in your code. Odds are, you just need to edit your Sidebox code to get rid of any 'meta-tag' 'head' 'body' 'html' tags.

Thanks WebsiteRob,

Unfortunately I have no idea how to correct this, I thought the sidebox code was incorporated into the Stylesheet? What file would I edit to correct this?

Thanks for your help.

Probably best if you have the person who setup the custom Sideboxes to recheck their work. The problems can only be corrected by someone who can check each Sidebox file, to make the necessary code corrections.

Robbyn7:

Forgot to mention this only started happening after I installed the latest version of Lightbox.

It seems Internet Explorer 7 has a bug (or code checking that is too strict) that will make it fail with "Operation Aborted" error if several contributions using Javascript are installed & enabled in Zen-cart.

For example, Zen Lightbox is a great contribution, version 1.4 was redesigned significantly to add new features and improved functionality; however, it seems that it can crash IE7 if used together with some categories tree menu contributions like these 2 (they all use Javascript):

Andrew Berezin's Dynamic Categories tree menu http://www.zen-cart.com/index.php?main_page=product_contrib_info&cPath=40_52&products_id=593

Andrew Yer's YahooTreeMenu http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=236

Zen Lightbox and these contributions work just fine on their own, but mixed together result in IE7 "Operation Aborted" error.

They do work fine together with IE6 and FireFox 2.0

Steps to reproduce the error on ZC 1.3.7

1. Install Zen Lightbox. It doesn't matter if it is enabled or disabled in Admin -> Zen Lightbox
2. Install one of the categories tree menu contributions above.
3. Using Internet Explorer 7, click on any product in the store.

Some sources on the internet suggest it could be related to this:

If you have a script that calls document.createElement while the page is loading, Internet Explorer fails to load the page.

So, it seems modifying Zen Lightbox 1.4 would fix this problem, but I don't know Javascript well enough to attempt it. Perhaps the author of Zen Lightbox (Alex Clarke) can look into it?

I can provide a more detailed problem description upon request.

Dan G.

Thanks DanTheMan,

I'll have to do some further digging to see what other Mod I've installed is using javascript.

I get the same problem with ie7 aswell.I have no idea what it could be.Would love to get help and fix this...I have 1.3.8v
Thanks.....help..help...help

Sorry...read past notes and set my hoverbox 3 to false and back in business. Any fix for this yet. thanks

romy:

Sorry...read past notes and set my hoverbox 3 to false and back in business. Any fix for this yet. thanks

Hi Romy

I'm having the same problem with the apple_zen template and fual lightbox. Sometimes my page will load fine, other times I get the error message. Where do I find the "hoverbox" option you mentioned?

Thanks

Geronimo

login to your admin - It will be under your configuration tab

Hi again Romy

Thanks for your reply. I still can't find any reference to "hoverbox" though. I've been through every option in Configuration without finding it. Should it be somewhere in the Fual Slimbox page? I can't find it there either.

Perhaps (for a newbie) you could be a little more specific. :smile:

Thanks

Kind regards

Geronimo

Ignore the previous post, Romy. I've realized HoverBox is another java photo display program. It makes sense to me now. Thank you. :)