Customer was able to use Free Charge Card

Not sure how this happened but it has happened twice in the last 24 hours.

I have an item for sale and 2 people have purchased it with no problem. It is a file but I don't have the file there. Instead, I email them the file after I get notice of their purchase. 2 people have purchased it with no problems but today I had two people purchase it and it let them use the Free Charge Card so it didn't charge them anything. I have it priced by attributes and I have tested it by going there and adding it to my shopping cart and it shows the correct total all the way through the checkout process. How in the world were two people able to purchase it and use the Free Charge Card ?

If you're not using the free charge card then un-install it by going to Admin>modules>shipping then no-one can use it ...... thats what I have done :D

Do you have a url to the product? Most Likely you have the attributes set up so that the product can be put in the cart WITHOUT having chosen a attribute. When this happens, if there is no base price it will allow the product to be placed in the cart with a price of zero and when the total in the cart is zero the free charge card is used as payment method.

I have a monthly freebie so I have to have the Free Charge Card installed for those.

The url to the product is http://skrappin.com/zencart/index.php?main_page=product_info&cPath=82_83&products_id=264

It's the only product this has happened with and I have tested it several times by adding it to my shopping cart and going to checkout myself. It always shoes my shoppeing cart total to be 20.00 which is correct.

Here is the email I recieve ...

Products
------------------------------------------------------
1 x ZenCart Template - Christmas Floral = $0.00
------------------------------------------------------
Sub-Total: $0.00
Free Shipping: $0.00
Total: $0.00

Billing Address
------------------------------------------------------
XXXXXX
XXXXXXX
XXXXX
XXXXXXX
 
Payment Method
------------------------------------------------------
Skrappin FREE CHARGE CARD

Used with purchases via Free Charge

Because you are using a checkbox for the attribute - your customer can add the product to their cart without choosing the "non-exclusive - $20.00" - the product is then added to the cart with NO price.

Thanks Kim ! I am still trying to learn the attribute part of it all. :)

Here is how I had it set up.

When I first put the template up, I had two options for them to choose from

Exclusive - 60.00
and
Non-Exclusive - 20.00

I had both options there with checkboxes so they could check which one they wanted. If the template was purchased first as an exclusive then I would remove both options and put a SOLD on it.

It was first purchased as a non-exclusive, so I removed the option to purchase it as an exclusive but left the option to purchase it as a non-exclusive.

So, if I understand it right, now I need to either make the checkbox automatically selected or change it to a radio button. Right ? Or is there a better way to set it up ?

Thanks !

Or you can use selection box.

Since there is only one selection option, the program with auto-magically convert it to a radio button even if you chose a dropdown selection box. You do need to make sure it is configured as a required attribute.

yellow1912:

Or you can use selection box.

I thought the Checkbox was a selection box ? So how would I set a selection box there ? It's not listed in my Option Type list.

Update: Ok, I think I have it worked out now.

I went back and created an option name of ZenCart Template.
I created two option values for that Option Name

Exclusive and Non-Exclusive - Both have Radio buttons.

Hopefully that will work . :)

Thanks !!

:thumbsup: Should work as long as one or the other is always selected.

Kim:

:thumbsup: Should work as long as one or the other is always selected.
Kim, this is not foolproof, is it? If you rely on the form submitted by people, those who really want to bypass it can always do so.
Isn't this a potential risk for the seller?

If you intent on committing fraud - I am sure that you could find a way. But, it is very very difficult to mess with ZC if it is configured properly.

I need to do more readin up on the different option values so I can understand the differences between the

Checkbox , Radio , File, Text and Read Only. If there is an easy explination somewhere on the differences , please point me in the direction. :)

The other way to do it would be to use a drop down. Add another option value of "please choose", sort this to be first on the list and make as the default and set it for display purposes only. That way to stick that product in the cart they will have to pick one of the other attributes otherwise they will receive an error. You can see the way this would work ***here***. Try to put that product in the cart with out changing the default attributes and you will receive an error.