Help please, weird thing is happening (shipping)

10 Dec 2007, 5:17 AM

#1

New Zenner

Join Date:: Oct 2007
Posts:: 7
Plugin Contributions:: 0

Help please, weird thing is happening (shipping)

Hey guys,

Something weird is happening to my store. I am running the final test before its published but get this: When I try the shipping calculator, it shows the weight of the product as being 3 pounds more than the actual weight, and that goes for all the products. like this:

Product is 4 pounds, and the calculator reads 7 pounds...but it happens to all, I tried refreshing everything and deleting my cookies to see if I might have had some other item in there, but nope, still like that. Do you guys think you know what it could be? maybe point me in the direction of how to fix it?...thnx, appreciate any help.

:lamo: <-- thats happening to me right now :blink:

10 Dec 2007, 5:23 AM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Help please, weird thing is happening (shipping)

Does this FAQ help? https://www.zen-cart.com/tutorials/index.php?article=85

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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

10 Dec 2007, 6:01 AM

#3

oxhern007

New Zenner

Join Date:: Oct 2007
Posts:: 7
Plugin Contributions:: 0

Re: Help please, weird thing is happening (shipping)

:clap:

haha, im so glad you're cool enough to answer that question. Now this tutorial is not clear enough to me...maybe I need some sleep :shocking: ..but anyways, so is this necessary, or can I just make it so that it calculates the shipping for the item weight and thats it...?

10 Dec 2007, 6:08 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Help please, weird thing is happening (shipping)

If you don't want Zen Cart to calculate any tare for your products, just set it to 0:0

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.