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How do I turn off Order Confirmations to customers?

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10 Dec 2007, 4:51 PM
#1
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dforce

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How do I turn off Order Confirmations to customers?

Hi All
I would like to know if there is a way that I can stop the first email confirmation
being sent to customer or edit that first email to remove the money part of it (sub total, Shipping, Tax and total

once the order is made the customer confirms the order and an email is sent to cust.

is there a way to stop until I edit or just have them receive the order and not the totals
some orders the shipping will be different and the taxes will be removed so I dont want them to get confused on what the cost is gonna be. I do have the order edit mod and that works fine

when I update the order then i can select notify customer of update then they receive the totals and all

I would try the mods for tax exempt but I read they have problems with the mod dont wanna take chances

11 Dec 2007, 5:11 AM
#2
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Re: How do I turn off Order Confirmations to customers?

Hi there
I think all you need to do is to diable ZC from sending emails. Admin > email optios > Send Emails

Wolf Skafte-Zauss
http://e-commerce-pros.com
Tools for E-commerce Professionals

11 Dec 2007, 1:26 PM
#3
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dforce

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Re: How do I turn off Order Confirmations to customers?

Hi wolfsz thanks for replying
I was thinking that that would disable all email and not send any
would I be able to notify customers of udates when I edit an order

I will give it a shot

Thanks again

11 Dec 2007, 1:43 PM
#4
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drbyte

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Re: How do I turn off Order Confirmations to customers?

/includes/classes/order.php
This section adds the order-total details to the email.
If you don't want that, remove it.```
//order totals area
$html_ot .= '<td class="order-totals-text" align="right" width="100%">' . ' ' . '</td> ' . "\n" . '<td class="order-totals-num" align="right" nowrap="nowrap">' . '---------' .'</td> </tr>' . "\n" . '<tr>';
for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) {
$email_order .= strip_tags($order_totals[$i]['title']) . ' ' . strip_tags($order_totals[$i]['text']) . "\n";
$html_ot .= '<td class="order-totals-text" align="right" width="100%">' . $order_totals[$i]['title'] . '</td> ' . "\n" . '<td class="order-totals-num" align="right" nowrap="nowrap">' .($order_totals[$i]['text']) .'</td> </tr>' . "\n" . '<tr>';
}
$html_msg['ORDER_TOTALS'] = '<table border="0" width="100%" cellspacing="0" cellpadding="2">' . $html_ot . '</table>';

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12 Dec 2007, 8:37 PM
#5
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dforce

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Re: How do I turn off Order Confirmations to customers?

hello again

tried them both and it didnt work thanks for the reply DrByte
but that didnt work what did happen is that my emails stop sending
dont know why
after that, I reinstalled the file that I backed up, and now still I get no emails
as a customers test orders
I do get order confirmations to admin but I cannot send out or let customers receive their confirmation

any clues

thanks

13 Dec 2007, 8:28 PM
#6
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dforce

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Re: How do I turn off Order Confirmations to customers?

My bad
the emails are coming in it just took a day they must have been having trouble at hosting server but everything is working fine.
I deleted order total area and it works good thanks DrByte and thanks wolfsz

now the spanish language side
can I do the same there and where do I edit it

when I place order in spanish version my confirmation comes
with that info on totals