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My Paypal Express is not showing what was Ordered

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12 Dec 2007, 6:06 PM
#1
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My Paypal Express is not showing what was Ordered

PayPal Express is not carrying over what the customer have ordered. It shows in admin, but when you get the email from paypal all it show is

Payment Details
Total Amount: $15.89 USD
Currency: U.S. Dollars
Transaction ID: xxxxxxxxxxxxxxx
Quantity: 1
Buyer: xxxxxxxxx

Shipping Information
Address: xxxxxxx
111 Route 9-G
Staatsburg, NY 12580
United States

Why doesn't show what was actually ordered.
Thank you

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

12 Dec 2007, 6:08 PM
#2
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Re: My Paypal Express is not showing what was Ordered

I forgot to add this information. I am using the lastest of zen cart 1.3.8. None of my mod addon are affecting this.

Is your site Upgraded to the current version 1.5.4 Yet?
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12 Dec 2007, 7:19 PM
#3
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Re: My Paypal Express is not showing what was Ordered

Did the purchaser use a coupon or gift certificate on the order?
Or were any discounts given to the customer (ie: group discounts or other addon mods)?

PayPal cannot handle discounts when processing line-item details. Thus, line-item details are not submitted if any discounts are present in the order.

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 Dec 2007, 7:27 PM
#4
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Re: My Paypal Express is not showing what was Ordered

Thank you for your reply, yes they receive a Quantity Discount: $3.00 at checkout. That is all that was use. Would this be the reason?

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

12 Dec 2007, 7:28 PM
#5
drbyte avatar

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Re: My Paypal Express is not showing what was Ordered

Yes, that'd be the reason.

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 Dec 2007, 7:34 PM
#6
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Re: My Paypal Express is not showing what was Ordered

So in other word what you are saying is that when a customer uses any kind of Discount coupon, Quantity Discount, Gift certificate, or anything like that it will not show up correct.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

12 Dec 2007, 7:52 PM
#7
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Re: My Paypal Express is not showing what was Ordered

It is working correctly,

since paypal cant handle the discounts then there is an if statement that says IF there are any discounts send as aggregate total, so paypal wont puke

Its a pain but what can you do,

you could always contact paypal and tell em that their system is flawed

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12 Dec 2007, 7:58 PM
#8
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Re: My Paypal Express is not showing what was Ordered

I like that Merlinpa. No I think I will just make do then. I guess they can not handle and do everything. As long as they are recorded in admin I'm happy. Thank for the reply.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation