Login as Customer module [Support Thread]

Hi.
Thanks for taking care.
I tested using place an order and it does the same. However, I have to say that the fact that the customer has placed an orer or not is not the factor.
It happens randomly but constantly.
If for a customer gives you the message Error: Sorry, there is no match for that email address and/or password. then it will do it forever for that customer. If insted the login goes ok the first time using place order, then it will always be ok.
??????????????
ciao from Italy
enzo

enzo-ita:

Hi.
Thanks for taking care.
I tested using place an order and it does the same. However, I have to say that the fact that the customer has placed an orer or not is not the factor.
It happens randomly but constantly.
If for a customer gives you the message Error: Sorry, there is no match for that email address and/or password. then it will do it forever for that customer. If insted the login goes ok the first time using place order, then it will always be ok.
??????????????
ciao from Italy
enzo
I think it is due to the Fast And Easy check out plugin that I have installed.
Could you confirm this?
Now I can not login in any of the customers. The message Error: Sorry, there is no match for that email address and/or password. appears every time.
Thanks for help.

I have a problem maybe someone can help with. I have this module install on a addon domain running on Zen Cart 1.5.1 No modules installed except image handler 4, Export Email address, and backup zencart nothing that would be causing the issue.

When I go to customers and click Place Order button the admin just refreshes and comes back at the same page. It doesn't go to the stores front. I have checked and double checked all file to make sure they uploaded correct. The Master Password works great. I have no idea whats going on. Thank you in advance.

countrycharm:

I have a problem maybe someone can help with. I have this module install on a addon domain running on Zen Cart 1.5.1 No modules installed except image handler 4, Export Email address, and backup zencart nothing that would be causing the issue.

When I go to customers and click Place Order button the admin just refreshes and comes back at the same page. It doesn't go to the stores front. I have checked and double checked all file to make sure they uploaded correct. The Master Password works great. I have no idea whats going on. Thank you in advance.
Are you, perhaps, referring to the "Encrypted Master Password" plugin rather than the "Login as Customer" one? If so, this (http://www.zen-cart.com/showthread.php?179888-Encrypted-Master-Password-support&p=1219033#post1219033) post might help ...

lat9:

Are you, perhaps, referring to the "Encrypted Master Password" plugin rather than the "Login as Customer" one? If so, this (http://www.zen-cart.com/showthread.php?179888-Encrypted-Master-Password-support&p=1219033#post1219033) post might help ...

lat9 I appreciate that a lot. I installed that module and it worked nicely indeed. No more problems..... :)

I have installed this module on 1.3.9 and it does not show any tab/button for "Log in as customer" and when I click on "Create order" I get following error

1054 Unknown column 'customers.customers_id' in 'where clause'
in:
[SELECT customers_firstname , customers_lastname , customers_email_address , customers_telephone, entry_company , entry_street_address , entry_suburb , entry_postcode , entry_city , entry_state , entry_country_id , entry_zone_id FROM zen_customers JOIN zen_address_book ON ( customers_default_address_id = address_book_id ) WHERE customers.customers_id = 524]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Already installed sql and tried again to see if I am missing any but it shows already exists.

I just installed this mod and when I go to a customer in the admin and push place order I just get a white page when it pops up in a new tab. My website also now wont show at all.

coucho:

I just installed this mod and when I go to a customer in the admin and push place order I just get a white page when it pops up in a new tab. My website also now wont show at all.

I am using v150 and installed the php files from the v3.0 release of this mod and everything is working correctly.

New issue. the Master password module in this plugin wipes out ALL admin passwords(superusers) in favor of the "master" one. Any way to fix that? I need to have separate passwords for the admin super users.

New install on 1.5.3.

darkswan:

New issue. the Master password module in this plugin wipes out ALL admin passwords(superusers) in favor of the "master" one. Any way to fix that? I need to have separate passwords for the admin super users.

New install on 1.5.3.

New issues on this plugin. It is wiping all CUSTOMER passwords immediately in favor of the Master Password. I need this fixed ASAP, can anyone help?!

Hi,
Today I installed this Module from most current download (v3.3 last updated 3 Sep 2014)
I'm currently using Zen Cart Version v1.5.1.
Though we have a multitude of other contributions installed i cannot see any cross over issues.

After installation (option 2 with Master Password) I am unable to log into Admin, after entering user and pass the page redirects back to
MYSITE.COM/ADMIN/login.php.
log shows
PHP Fatal error: Class 'zcPassword' not found in /home/sites/MYSITE.COM/public_html/includes/functions/password_funcs.php on line 18

If i revert back to original version of /includes/functions/password_funcs.php i can log into admin,
then if i change to the updated version of /includes/functions/password_funcs.php whist logged in this module will function as expected.
Has anyone else seen this behaviour?
I'm assuming there is a change to be made in the password_funcs.php file but can't seem to zone in on it??

I just upgraded to 1.5.4, YAY!
I noticed that the Place Order button was missing from the Customers, but the Master Password was still present in the Configuration/My Store
I assumed that meant the master password is already present for the Login as Customer Module.
I installed 01_admin_login_as_customer.
The button is back!
I clicked the button and got an error:
Error: Sorry, there is no match for that email address and/or password.
What should I do next?

Thanks,
Christy

christymreed:

I noticed that the Place Order button was missing from the Customers, but the Master Password was still present in the Configuration/My Store

I am wondering about this too. I am using 1.5.4 and noticed the "Master Password" section under Configuration -> My Store.

But it doesn't work. When I try to login using the Master Password with a customer email, I get an error message "Error: Sorry, there is no match for that email address and/or password."

Does this feature work?

This one works!

http://www.zen-cart.com/downloads.php?do=file&id=94

I just installed it with no problem and it seems to work great.

--Christy

LOGIN AS CUSTOMER.
Shopping cart: Fresh install ver:1.5.4 in testing stage.
Mods installed So Far: My Template, Quantity Discount, FedEx, Highslide, FEAC, Numinix Google A, ZipRate, Login_as_customer.

Problem:
Logging in as a customer I end up on a page that displays only the Header. Receive no errors. I am logged in and after clicking on "My account" (or Shopping Cart" or "Checkout" if available) to bypass the page not displayed correctly the cart work correctly. If you click on "My Account" text button the page opens correctly.

STORE SIDE
Bring up catalog page with "Place Order" button and clicking it sends me to:
https://www.ezorbcalcium.com/zendev_154/index.php?main_page=login_as_customer
(which this page is the correct page with "Place Order" button) Clicking on "Place Order" button sends me to..........

Catalog Side
...........:https://www.ezorbcalcium.com/zendev_154/index.php?main_page=index
This page is displayed incomplete with only header being shown, have no error in log and I am logged in as customer.
Page should be:
https://www.ezorbcalcium.com/zendev_154/index.php?main_page=account.
How can I fix the above problem?
And/or is there any way to have the shopping cart after clicking on place order button to be directed to:
https://www.ezorbcalcium.com/secure/index.php?main_page=index&cPath=1
instead of "My Account" page?

It appears that it is not including "&cPath=1" and carts path ends up being just "=index" I noticed on page: includes\templates\My Cart\templates\tpl_login_as_customer_default.php, on line 16:$url .= "index.php?main_page=login&action=process"; Does the &amp have something to do with problem?
In trying to figure this out I found that if I install ver:2.2 with ver:3.3 Function that it will display "My Account" page just fine, would be better if it went to &cPath=1 (page where products are shown to be added to cart.)

Thanks for your anticipated help,
Larry@EZorb

**STORE SIDE **should have been ADMIN SIDE

After removing the following mods: Numinix Google A, FEAC,..... ZC started working correctly. Admin Login as Customer ver:3.3 works great. I will start installing FedEx, FEAC, one by one to see which mod is not playing nice and report back results in case someone else has similar problem.

EZorb:

LOGIN AS CUSTOMER.
Shopping cart: Fresh install ver:1.5.4 in testing stage.
Mods installed So Far: My Template, Quantity Discount, FedEx, Highslide, FEAC, Numinix Google A, ZipRate, Login_as_customer.

Problem:
Logging in as a customer I end up on a page that displays only the Header. Receive no errors. I am logged in and after clicking on "My account" (or Shopping Cart" or "Checkout" if available) to bypass the page not displayed correctly the cart work correctly. If you click on "My Account" text button the page opens correctly.

STORE SIDE
Bring up catalog page with "Place Order" button and clicking it sends me to:
https://www.ezorbcalcium.com/zendev_154/index.php?main_page=login_as_customer
(which this page is the correct page with "Place Order" button) Clicking on "Place Order" button sends me to..........

Catalog Side
...........:https://www.ezorbcalcium.com/zendev_154/index.php?main_page=index
This page is displayed incomplete with only header being shown, have no error in log and I am logged in as customer.
Page should be:
https://www.ezorbcalcium.com/zendev_154/index.php?main_page=account.
How can I fix the above problem?
And/or is there any way to have the shopping cart after clicking on place order button to be directed to:
https://www.ezorbcalcium.com/secure/index.php?main_page=index&cPath=1
instead of "My Account" page?

It appears that it is not including "&cPath=1" and carts path ends up being just "=index" I noticed on page: includes\templates\My Cart\templates\tpl_login_as_customer_default.php, on line 16:$url .= "index.php?main_page=login&action=process"; Does the &amp have something to do with problem?
In trying to figure this out I found that if I install ver:2.2 with ver:3.3 Function that it will display "My Account" page just fine, would be better if it went to &cPath=1 (page where products are shown to be added to cart.)

Thanks for your anticipated help,
Larry@EZorb

I've tried installing this script twice and had the same thing happen. When I got to the step where I had to log-in to the admin section to update the sql my admin page won't load :( Help please?

I believe I have found a bug in ALAC. I will make the change I am describing in a week or so unless someone objects.

Looking at 02_admin_login_as_customer_with_master_password/YOUR_ADMIN_FOLDER/customers.php line 1188
the change checks

if (ENABLE_SSL_CATALOG == 'true') {

I believe this is the wrong check. The check should be if the site supports SSL at all, i.e.

if (ENABLE_SSL_ADMIN == 'true') {

My reasoning is that you're passing the MASTER PASSWORD in the form data, so it should be encrypted, if encryption is available.

The corresponding change in 01_admin_login_as_customer/YOUR_ADMIN/customers.php is also line 1188.

For 1.5.5 compatibility, the check could be

if (strncmp(HTTP_SERVER,"https",5) == 0) { 

@stellarweb updated this module for 1.5.5, but the customers.php files still reference HTTPS_SERVER which is no longer defined in 1.5.5.

Unless someone does this before I get to it, I'll make this change along with the change described above.
Pre 1.5.5 users will still need to hand apply the change described in my prior post.