I can't add products to my cart

18 Dec 2007, 1:11 AM

#1

New Zenner

Join Date:: Nov 2007
Posts:: 14
Plugin Contributions:: 0

I can't add products to my cart

I've installed the newest version 1.3.8. I have input all my credentials into the Paypal Express module and also have Pro turned on.

My products show but not the cart. What part am I missing? Have I something turned off that I've overlooked?

Any help please this is making me crazy :wacko:

18 Dec 2007, 2:45 AM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
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Re: I can't add products to my cart

The URL?

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18 Dec 2007, 2:51 AM

#3

mabby

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Join Date:: Nov 2007
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Re: I can't add products to my cart

That might help. http://mypeepeebottle.com/store/

18 Dec 2007, 2:53 AM

#4

Kim

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Join Date:: Jun 2003
Location:: West Coast, North America
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Re: I can't add products to my cart

Uh - I don't see the add to cart button on the product page - how do you add to the cart to see the problem?

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18 Dec 2007, 2:57 AM

#5

mabby

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Join Date:: Nov 2007
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Re: I can't add products to my cart

That is what I am not understanding. Why is that not showing up?

I must have unchecked something ?

18 Dec 2007, 3:39 AM

#6

Kim

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Join Date:: Jun 2003
Location:: West Coast, North America
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Re: I can't add products to my cart

What do you have in the Admin> Configuration> My Store section for the Store Mode?

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18 Dec 2007, 3:43 AM

#7

mabby

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Join Date:: Nov 2007
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Re: I can't add products to my cart

Store Status I have set to 0 for Normal

18 Dec 2007, 3:50 AM

#8

Kim

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Join Date:: Jun 2003
Location:: West Coast, North America
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Re: I can't add products to my cart

What is the name of your top level category?

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18 Dec 2007, 3:55 AM

#9

mabby

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Join Date:: Nov 2007
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Re: I can't add products to my cart

That is where I was just now. Yes it is in the top level category. There is a check box in the product that says Add to Cart that you need to click.

I toggled that and now the add to cart button shows.

If I only have two products is it ok to use the top level?

Thank you very much for your help.

18 Dec 2007, 4:04 AM

#10

Kim

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Join Date:: Jun 2003
Location:: West Coast, North America
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Re: I can't add products to my cart

Glad you found the problem - Make sure to test everything thoroughly before going live.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

22 Dec 2007, 7:39 AM

#11

jlrohr

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Join Date:: Dec 2007
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Re: I can't add products to my cart

Hi Mabby,
Thanks so much for actually posting what the issue was after you found it, I had the same issue and have been trying to figure it out for the last 3 hours - thank god I found your post here or else who knows how much longer I would have wasted!!
JL.