19 Dec 2007, 7:25 PM
New Zenner
- Join Date:
- May 2007
- Location:
- Toronto
- Posts:
- 13
- Plugin Contributions:
- 0
Selling Tickets - Customers confused by shipping info
I run A ZenCart for Small World Music (http://www.smallworldmusic.com/catalog/) which sells Tickets for concerts.
These Tickets are virtual: they are not shipped.
That's fine, but time and time again clients are contacting me wondering when/if their tickets will arrive. I have set up a notice on every tickets page alerting buyers that 'Tickets are not shipped'. However, in the process of purchasing a ticket the customer is exposed to numerous references to shipping costs and addresses (even if the cost says '0'). I think that this is confusing them.
Is it possible to set up a route to payment which makes no reference whatsoever to 'shipping'?
Many thanks
NIK