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Not sending or receiving emails!!

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20 Dec 2007, 11:14 PM
#1
paperzombie avatar

paperzombie

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Join Date:
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Posts:
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Not sending or receiving emails!!

I am having problems with my email's. I have looked at other threads about this but none of them are really coming up with solutions.

Here is what is happening:

  • When someone orders, I get an email confirmation, they don't.
  • I don't get the 8 middle numbers of the credit card emails.
  • Newsletter confirms are not being sent.
  • Newsletters don't go through.

I am getting emails through the contact form, which I created using another program. They have been working fine since I've had the cart but stopped working a few weeks ago. Here are my email settings:

E-Mail Transport Method PHP
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails false Info
Send E-Mails true Info
Verify E-Mail Addresses Through DNS false Info
Email Archiving Active? false Info
E-Mail Friendly-Errors false Info
Email Address (Displayed to Contact you) [email protected] Info
Email Address (sent FROM) [email protected] Info
Emails must send from known domain? No Info
Email Admin Format? TEXT Info
Send Copy of Order Confirmation Emails To [email protected] Info
Send Copy of Create Account Emails To - Status 0 Info
Send Copy of Create Account Emails To [email protected] Info
Send Copy of Tell a Friend Emails To - Status 0 Info
Send Copy of Tell a Friend Emails To [email protected] Info
Send Copy of Customer GV Send Emails To - Status 0 Info
Send Copy of Customer GV Send Emails To [email protected] Info
Send Copy of Admin GV Mail Emails To - Status 0 Info
Send Copy of Customer Admin GV Mail Emails To [email protected] Info
Send Copy of Admin Discount Coupon Mail Emails To - Status 0 Info
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected] Info
Send Copy of Admin Orders Status Emails To - Status 0 Info
Send Copy of Admin Orders Status Emails To [email protected] Info
Send Notice of Pending Reviews Emails To - Status 0 Info
Send Notice of Pending Reviews Emails To [email protected] Info
Set "Contact Us" Email Dropdown List Info
Allow Guest To Tell A Friend false Info
Contact Us - Show Store Name and Address 1 Info
Send Low Stock Emails 0 Info
Send Low Stock Emails To [email protected] Info
Display "Newsletter Unsubscribe" Link? true Info
Audience-Select Count Display true Info
SMTP Email Account Mailbox YourEmailAccountNameHere Info
SMTP Email Account Password YourPasswordHere Info
SMTP Email Mail Host mail.EnterYourDomain.com Info
SMTP Email Mail Server Port 25 Info
Convert currencies for Text emails £,£:€,€ Info
Send Notice of Newsletter-only Subscriptions To - Status 0 Info
Send Notice of Newsletter-only Subscriptions To Info
Newsletter Test Group Email [email protected]

If someone would help me, that would be great. This is affecting my store ):

20 Dec 2007, 11:24 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Not sending or receiving emails!!

paperzombie:

I am getting emails through the contact form, which I created using another program. They have been working fine since I've had the cart but stopped working a few weeks ago.If your emails were working at one time, but "suddenly stopped", then ... something has been changed.
And that "something" is most likely related to something on your webserver.
or maybe your server has been blacklisted.

Talk to your hosting company about it.

21 Dec 2007, 12:21 AM
#3
paperzombie avatar

paperzombie

Zen Follower

Join Date:
Aug 2006
Posts:
100
Plugin Contributions:
0

Re: Not sending or receiving emails!!

DrByte:

If your emails were working at one time, but "suddenly stopped", then ... something has been changed.
And that "something" is most likely related to something on your webserver.
or maybe your server has been blacklisted.

Talk to your hosting company about it.

Ok! I will contact them and see what they say :D