Zen Cart Logo

Site maintenance: Sun 15 Nov, from 20:00 UTC, about 4–6 hours. Details

This cutover relies on some testing that is still incomplete so may be cancelled at short notice
Forums / PayPal Website Payments Pro support / the credit card you entered is not one that we accept

the credit card you entered is not one that we accept

Locked

Started by gtrotter on 22 Dec 2007, 1:16 PM · Views: 5,843

Results 1 to 10 of 10
This thread is locked. New replies are disabled.
22 Dec 2007, 1:16 PM
#1
gtrotter avatar

gtrotter

Inactive

Join Date:
Feb 2007
Posts:
33
Plugin Contributions:
0

the credit card you entered is not one that we accept

I have just upgraded to 1.3.8 and am in the process of configuring the store to use PayPal Website Payments Pro. However whenever I enter CC details on the checkout page I get the following message:

"We apologize for the inconvenience, but the credit card you entered is not one that we accept. Please use a different credit card or verify that the details you entered are correct, or contact the store owner for assistance."

I know the card I am using is valid (because it is mine). What can be causing this?

Gary

22 Dec 2007, 1:33 PM
#2
gtrotter avatar

gtrotter

Inactive

Join Date:
Feb 2007
Posts:
33
Plugin Contributions:
0

Re: the credit card you entered is not one that we accept

OK, being stupid - please ignore!

Gary

22 Dec 2007, 1:36 PM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: the credit card you entered is not one that we accept

Share the stupid moment ... we can always use a good laugh ... :smartalec:

Glad to hear you found the solution!

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

2 Feb 2008, 12:03 AM
#4
stephenv2 avatar

stephenv2

New Zenner

Join Date:
Apr 2006
Posts:
5
Plugin Contributions:
0

Re: the credit card you entered is not one that we accept

I must be even more stupid. Getting the same error and not sure why. What caused yours?

2 Feb 2008, 6:53 AM
#5
gtrotter avatar

gtrotter

Inactive

Join Date:
Feb 2007
Posts:
33
Plugin Contributions:
0

Re: the credit card you entered is not one that we accept

Somewhere in the zencart admin you need to specify which credit cards the store accepts. Until you have done that zencart assumes you do not accept any, i.e. you (very sensibly) need to tell it which cards you accept so it can perform its validation on the CC inputs etc. I hope this helps.

2 Feb 2008, 3:26 PM
#6
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,739
Plugin Contributions:
0

Re: the credit card you entered is not one that we accept

Admin> Configuration> Credit Cards

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

2 Feb 2008, 4:15 PM
#7
stephenv2 avatar

stephenv2

New Zenner

Join Date:
Apr 2006
Posts:
5
Plugin Contributions:
0

Re: the credit card you entered is not one that we accept

Thanks - and yeah, I was stupid not to think of that.

6 Mar 2008, 9:39 AM
#8
flobster avatar

flobster

New Zenner

Join Date:
Sep 2006
Posts:
76
Plugin Contributions:
1

Re: the credit card you entered is not one that we accept

i think i must be stupid here too

-i have selected the cards in config > credit cards, (visa, mastercard, maestro, solo)
-I have setup all of the paypal settings for express checkout and payments pro
-put it into sandbox mode on express settings and payments pro settings

-entered checkout and put my card number in and i get the error which the original poster stated.

any ideas?

17 Mar 2008, 10:45 PM
#9
otherwayup avatar

otherwayup

New Zenner

Join Date:
Feb 2008
Posts:
6
Plugin Contributions:
0

Re: the credit card you entered is not one that we accept

I'm using Paypal IPN - Website Payments Standard with PDT Token,
Visa and Mastercards are set as accepted in ZenCart (already set)

I'm getting "The credit card you entered cannot be used for this payment" having tried several cards.

Strange thing is, I set up another site a few weeks ago and that worked ok when tested back then (not same card and haven't tried again now).

Any ideas anyone?

18 Mar 2008, 4:33 AM
#10
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: the credit card you entered is not one that we accept

otherwayup:

I'm using Paypal IPN - Website Payments Standard with PDT Token,
Visa and Mastercards are set as accepted in ZenCart (already set)

I'm getting "The credit card you entered cannot be used for this payment" having tried several cards.

Since PayPal IPN does ALL the payment processing on the PayPal website (Zen Cart has nothing to do with credit card numbers when PayPal IPN is selected for payment), you'll have to ask PayPal why they're rejecting those card numbers.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.