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Weird cart activity

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28 Dec 2007, 5:52 AM
#1
frohike avatar

frohike

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Weird cart activity

This was brought to our attention by some of our customers. I am not sure what could be causing the problem.
If you go to kingkooker.com and search for anything (ex: pepper), the results page shows you the products. The results page allows you to select more info on the product or add selected products to cart (after changing qty from 0 to 1)
If the customer selects the item name for more details, everything is fine, they add the item to the cart.
If they try to change quantity and add selected products to cart from the search results page, the system gets all weird and kicks them back to the homepage.

Has this ever happened to anyone?
Any advice would be greatly appreciated!

28 Dec 2007, 6:35 AM
#2
webskipper avatar

webskipper

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Re: Weird cart activity

Still new as well.

Have a gander at the results in the Admin Online -> Developers Tool Kit

There are 5 results for "Continue Shipping"

Check to see if there is a King Kooker Kookie in your Browser Kookie bin.

If you "buy" from the main page then it sends you back there (main page).

If you "buy" from a category, then you are returned to that category.

If you "buy" from a sub-category, then you are returned to that sub-category.

Work on those categories and subs.

Site looks good, gumbo good.

Try working on separating the products from each other. They kinda run into each other.

10 Jan 2008, 7:06 AM
#3
frohike avatar

frohike

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Re: Weird cart activity

Thanks webskipper, you pointed me in the right direction with the developer tool kit. :smile: