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Order Status Problem - could be from How Did You Hear About Us plugin

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1 Jan 2008, 10:53 PM
#1
dmacke avatar

dmacke

New Zenner

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Jan 2008
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Order Status Problem - could be from How Did You Hear About Us plugin

I have added quite a few plugins, and was pretty careful about backing up and testing each time. Except I didn't catch a major problem...

Basically when a Customer enters an Order. It is entered in database, email is sent, but the ORDER STATUS is not entered into database. For example when they confirm order it give them success message an email. But when I review order it does not exist -- an Order Status has not been inserted in database.

Any suggestions on where to look. I do not mind digging through PHP and debugging...I just feel a little overwhelmed with everything. If someone can just give me a tip on where it would call the insert into Order Status -- it would be great help.

1 Jan 2008, 11:06 PM
#2
drbyte avatar

drbyte

Sensei

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Re: Order Status Problem - could be from How Did You Hear About Us plugin

The order status is typically set via the order class and by the payment module used to process the transaction.

2 Jan 2008, 9:42 PM
#3
dmacke avatar

dmacke

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Re: Order Status Problem - could be from How Did You Hear About Us plugin

The answer was much easier than I thought...another problem chalked up to stupid user error.

I had wiped out the ORDER_STATUS table. There were no Order Statuses in my table -- which would explain why it could not update the status of an order.

I know. I am dumb. At least I will admit when I am wrong...