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UPS Shipping

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2 Jan 2008, 9:33 PM

New Zenner

I have UPS Shipping Set-Up on my site. My supplier does ship to Puerto Rico with a $15.00 Surcharge.

However when I try to test I get the following:

United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

What did I do wrong?

2 Jan 2008, 10:06 PM

Obaa-san

Re: UPS Shipping

You did not do anything wrong - UPS considers Puerto Rico a country instead of a territory of the US - Are you using the postal service at all?

2 Jan 2008, 10:38 PM

New Zenner

No but I guess that I have to.

Thank you Kim

3 Jan 2008, 12:50 AM

Obaa-san

Bob-

I was not suggesting you use USPS - I wanted to know if you did because the fix for Puerto Rico/UPS conflicts with USPS.

Perhaps the above thread will help.

23 Jan 2008, 8:54 PM

New Zenner

I am having the same problem. I am not using USPS. Only UPS. How do I get it working for UPS?