Plz Plz Help

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3 Jan 2008, 9:17 PM
#1
sweetmade avatar

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Plz Plz Help

i set up my store and everything worked fine
i got someone to install a template etc
anyhow before the install of the emplate i installed pay pal website payments in zen cart i checked out and it was fine
now
last night this is the error a customer gets

1054 Unknown column 'Zen_order_id' in 'field list'
In:
[SELECT Zen_order_id, paypal_ipn_id, payment_status, txn_type, pending_reason FROM Zen_paypal WHERE txn_id = '' OR parent_txn_id = '' ORDER BY Zen_order_id DESC ]

this error is after payment has processed
it doesnt send the customer back to the store just to this blank page

we recive the payment on our end in pay pal also
but the cart doesnt show a processed payment for the customer

PLZ PLZ help me find this line what i need to edit or add
THANK YOU in advance

3 Jan 2008, 9:30 PM
#2
drbyte avatar

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Re: Plz Plz Help

What version of Zen Cart are you using?
What addons/contributions have you installed?

It seems that you're using an old version of a PayPal module or addon with a newer version of Zen Cart.

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3 Jan 2008, 9:41 PM
#3
sweetmade avatar

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Re: Plz Plz Help

1.3.7.1
it sais:(

3 Jan 2008, 9:49 PM
#4
drbyte avatar

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Re: Plz Plz Help

Website Payments Pro support is designed for v1.3.8 and newer.

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3 Jan 2008, 9:50 PM
#5
sweetmade avatar

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Re: Plz Plz Help

Ok so i guess upgrading i go
thank you for the fast answer

22 Jan 2008, 12:59 AM
#6
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Re: Plz Plz Help

I just received the exact error message and I am running v1.3.8. Any ideas. I've checked my Instant Payment Notification Preferences & Website Payments Preferences set your Automatic Return URLs and they are correct. I've also checked my API username, password, ect.. and they are also correct.

22 Jan 2008, 4:54 AM
#7
drbyte avatar

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Re: Plz Plz Help

sweetmade:

1054 Unknown column 'Zen_order_id' in 'field list'
In:
[SELECT Zen_order_id, paypal_ipn_id, payment_status, txn_type, pending_reason FROM Zen_paypal WHERE txn_id = '' OR parent_txn_id = '' ORDER BY Zen_order_id DESC ]

buyadorn:

I just received the exact error message and I am running v1.3.8. Any ideas. I've checked my Instant Payment Notification Preferences & Website Payments Preferences set your Automatic Return URLs and they are correct. I've also checked my API username, password, ect.. and they are also correct.
If you're getting the same exact error message, then you're not running pure v1.3.8 code. You've got an old file running somewhere.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Jan 2008, 7:10 AM
#8
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Re: Plz Plz Help

Any suggestions on how to locate? I did a fresh install of 1.3.8.

22 Jan 2008, 6:49 PM
#9
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Re: Plz Plz Help

You said you "received an error message" ... perhaps you can describe "where" you saw it ... on what page, after doing what action?

But ... the thing is ... if "one" of your files isn't up-to-date, how do you know that all the 'rest' aren't similarly outdated?

Also, what version information do you see in Admin->Tools->Server Info?

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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Jan 2008, 7:44 PM
#10
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Re: Plz Plz Help

I receive the error "1054 Unknown column 'Zen_order_id' in 'field list'" after the 3rd step(confirm order) of the checkout process. The order does get processed, but Paypal's confirmation page never displays.

Zencart version 1.3.8
Database version 1.3.8
It says below that Zencart version 1.3.8 (fresh installation)

Tracy

22 Jan 2008, 8:11 PM
#11
drbyte avatar

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Re: Plz Plz Help

Okay, if this is a fresh install of v1.3.8, please list all the addons/contributions you've installed, as well as what customizations you've made to the supplied PHP files, and any files you've added to it.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Jan 2008, 8:40 PM
#12
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Re: Plz Plz Help

I've added the following:

Backup My SQL
Better Together
Blank Sidebox
Fual Slimbox
Google Adsense
Random Product Sidebox

I'm going back to my test site and I am just going to load Zencart 1.3.8 and see if paypal works without any of these add-ons, if my thinking is correct this should narrow down my search for my root problem.

22 Jan 2008, 10:03 PM
#13
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Re: Plz Plz Help

I found a duplicate zen cart database file. I deleted it and the checkout process worked perfectly. I'm sure I screwed up at some point during the installation of 1.3.8. Sorry for wasting your time. Thank you!

Tracy.