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Wisconsin tax being charged on all orders, not just Wis...

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Started by endrick on 4 Jan 2008, 12:09 AM · Views: 2,272

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4 Jan 2008, 12:09 AM
#1
endrick avatar

endrick

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Wisconsin tax being charged on all orders, not just Wis...

Hi again folks...
The site is based in Wisconsin and it is charging Wisconsin sales tax on all orders
not just on orders that are being shipped to Wisconsin buyers...

How do I set it so I'm only charging Wisconsin tax on orders originating in Wisconsin?

4 Jan 2008, 12:10 AM
#2
ajeh avatar

ajeh

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Re: Wisconsin tax being charged on all orders, not just Wis...

Did you set the details on the Zone to only be Wyoming and not ALL of the United States?

Linda McGrath
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4 Jan 2008, 2:41 AM
#3
endrick avatar

endrick

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Re: Wisconsin tax being charged on all orders, not just Wis...

Ajeh:

Did you set the details on the Zone to only be Wyoming and not ALL of the United States?

When I go into the Zones I see Australia, Canada and all the states defined...
do I need to remove them?

Under Zone Defs I only have Wisconsin defined...

All of this is most likely in the manual, but I don't have it...

4 Jan 2008, 2:59 AM
#4
ajeh avatar

ajeh

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Re: Wisconsin tax being charged on all orders, not just Wis...

Go to the:
Locations / Taxes
* Zones Definitions

You should see your Wisconsin Zone ...

Click on DETAILS button ...

You should see just Wisconsin in there ...

Linda McGrath
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4 Jan 2008, 4:19 AM
#5
endrick avatar

endrick

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Re: Wisconsin tax being charged on all orders, not just Wis...

Ajeh:

Go to the:
Locations / Taxes
* Zones Definitions

You should see your Wisconsin Zone ...

Click on DETAILS button ...

You should see just Wisconsin in there ...

yes... that's all I see... just Wisconsin...
but we had an Indiana customer get charged taxes for Wis...

4 Jan 2008, 4:29 AM
#6
endrick avatar

endrick

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Re: Wisconsin tax being charged on all orders, not just Wis...

Ajeh:

Go to the:
Locations / Taxes
* Zones Definitions

You should see your Wisconsin Zone ...

Click on DETAILS button ...

You should see just Wisconsin in there ...

Actually... concidering the other problems I had earlier today it might be set right...
Let me see if a new order is working right and I'll get back to you if it's still screwed up...