Views: 7,077
Zen Follower
Trying to do checkout and getting message in logs saying "10726 Invalid Data - There's an error with this transaction. Please enter a complete shipping address."
Sensei
Can you try a test of something that's not a download? ie: something that requires a shipping address?
.
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Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
How did you know? :)
The order is showing under Customers/PayPal IPN.
Do I have to leave the shipping address during checkout? That could confuse some people...
Edit:
I just checked on PayPal and the order went through. ;)
Sensei
small bug :eek:
edit /includes/modules/payment/paypaldp.php
line 520 says this:```
if (!isset($optionsShip['SHIPTOSTATE']) || trim($optionsShip['SHIPTOSTATE']) == '') $optionsShip['SHIPTOSTATE'] = $optionsShip['SHIPTOCITY'];
change it to this:```
if ((!isset($optionsShip['SHIPTOSTATE']) || trim($optionsShip['SHIPTOSTATE']) == '') && isset($optionsShip['SHIPTOCITY'])) $optionsShip['SHIPTOSTATE'] = $optionsShip['SHIPTOCITY'];
```Now your orders which don't require a shipping address should go through fine.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
Yep, thanks a bunch! Hope that'll help others... :)
Zen Follower
This may sound like a silly question: will the above edit to paypaldp.php allow us to sell "no shipping" items (like now) and actual items that require shipping or will I have to revert to the original file?
Sensei
asterix:
This may sound like a silly question: will the above edit to paypaldp.php allow us to sell "no shipping" items (like now) and actual items that require shipping or will I have to revert to the original file?
That edit is a bug-fix. With it, things should work fine for both shipping and no-shipping items.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
New Zenner
I got hit by this problem too and the fix worked like a charm so thanks guys for asking and answering respectively. I am a little surprised this fix wasn't in 1.3.8a though, guess I'm getting dates in my head screwed up.
Anyway yay for zen cart and these forums.
:clap:
New Zenner
DOC You are amazing! Solved two my problems in one day. :clap:
New Zenner
This was a good post.. it too fixed my shipping problem, but now I'm getting
10001 Internal Error - Internal Error
Here's the PayPal test log
paypaldp
goto page: checkout_payment
error_msg: 10001 Internal Error - Internal Error
Session data: Array
(
[securityToken] => 8cd5c55c8ad4edb16e13c79f7aff804d
[customers_host_address] => 72.171.0.141
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[65:9aa07f719ae3c8d6357e64e5c17046ce] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 1
)
)
)
[total] => 1
[weight] => 0
[cartID] =>
[content_type] => virtual
[free_shipping_item] => 2
[free_shipping_weight] => 0
[free_shipping_price] => 2
[observers] => Array
(
)
)
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[1] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[3] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
[observers] => Array
(
)
)
[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2008-03-13
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.171.0.141
[valid_to_checkout] => 1
[cart_errors] =>
[customer_default_address_id] => 4
[customers_authorization] => 0
[customer_first_name] => LARISA
[customer_last_name] => BLAND
[customer_country_id] => 223
[customer_zone_id] => 57
[sendto] =>
[payment] => paypaldp
[shipping] => free_free
[billto] => 5
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
[messageToStack] =>
[customer_id] => 3
)
Session data: Array
(
[securityToken] => 8cd5c55c8ad4edb16e13c79f7aff804d
[customers_host_address] => 72.171.0.141
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[65:9aa07f719ae3c8d6357e64e5c17046ce] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 1
)
)
)
[total] => 1
[weight] => 0
[cartID] =>
[content_type] => virtual
[free_shipping_item] => 2
[free_shipping_weight] => 0
[free_shipping_price] => 2
[observers] => Array
(
)
)
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[1] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[3] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
[observers] => Array
(
)
)
[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2008-03-13
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.171.0.141
[valid_to_checkout] => 1
[cart_errors] =>
[customer_default_address_id] => 4
[customers_authorization] => 0
[customer_first_name] => LARISA
[customer_last_name] => BLAND
[customer_country_id] => 223
[customer_zone_id] => 57
[sendto] =>
[payment] => paypaldp
[shipping] => free_free
[billto] => 5
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
[messageToStack] =>
[customer_id] => 3
)
Term EC-10
paypaldp
Redirecting to checkout_payment - Stack: checkout_payment
Message: 10001 Internal Error - Internal Error
Session Data: Array
(
[securityToken] => 8cd5c55c8ad4edb16e13c79f7aff804d
[customers_host_address] => 72.171.0.141
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[65:9aa07f719ae3c8d6357e64e5c17046ce] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 1
)
)
)
[total] => 1
[weight] => 0
[cartID] =>
[content_type] => virtual
[free_shipping_item] => 2
[free_shipping_weight] => 0
[free_shipping_price] => 2
[observers] => Array
(
)
)
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[1] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
[3] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
[observers] => Array
(
)
)
[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2008-03-13
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 72.171.0.141
[valid_to_checkout] => 1
[cart_errors] =>
[customer_default_address_id] => 4
[customers_authorization] => 0
[customer_first_name] => LARISA
[customer_last_name] => BLAND
[customer_country_id] => 223
[customer_zone_id] => 57
[sendto] =>
[payment] => paypaldp
[shipping] => free_free
[billto] => 5
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_payment
[text] => 10001 Internal Error - Internal Error
[type] => error
)
)
[customer_id] => 3
)
THEN THIS: Before process DB
paypaldp
resultset:
Array
(
[TIMESTAMP] => 2008-03-14T02:47:35Z
[CORRELATIONID] => 4b90bf118ed3b
[ACK] => Failure
[L_ERRORCODE0] => 10001
[L_SHORTMESSAGE0] => Internal Error
[L_LONGMESSAGE0] => Internal Error
[L_SEVERITYCODE0] => Error
[VERSION] => 2.300000
[BUILD] => 528825
[CURL_ERRORS] =>
)
Sensei
pieceinthehoop:
This was a good post.. it too fixed my shipping problem, but now I'm getting
10001 Internal Error - Internal ErrorSubmit a report to PayPal about that.
http://www.paypal.com/mts
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
New Zenner
Thanks Doc! At least I have a direction in which to go.
Big TX Hugs to ya,
Larisa
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