ZenId Showing On Every Page

Hey guys,

I know the zenid is supposed to show up on the first page and then go away. However, on my site it's recently been staying on every page the entire time you're in the store. Any ideas on how to fix this or what might be causing it?

ETA - Session Settings are currently...

True
False
False
False
False
True
True
True

Thanks soo much!
Robin

Could be a cannonical name issue (your home links to http://sweetshoppedesigns.com/, but internal links to your store have a www. in them)
Thats either a configure.php problem, or more likely your host has foofed up the apache configs somewhere.

When did it start happening?
How does that relate to things you've changed on your site?
How does that relate to things your host has done to your server?

Also, you're not using zenid, but rather zensessionid ... is there a reason?

Hey DrByte :)

Actually, it DID start happening after we moved to a dedicated server but I dont have the details on how things are set up. Do you have any idea what I should have him look into?

Also regarding the zensessionid rather than zenid - no idea why that has changed either, it used to just say zenid - is it something I should change somewhere?

Thanks sooo much for trying to help me, I REALLY appreciate it.

Robin :)

In your /includes/configure.php file, what's set for STORE_SESSIONS, SQL_CACHE_METHOD, DIR_FS_SQL_CACHE and DIR_FS_CATALOG ?

How does DIR_FS_SQL_CACHE compare with the Session Directory in Admin->Configuration->Sessions?

DrByte:

In your /includes/configure.php file, what's set for STORE_SESSIONS, SQL_CACHE_METHOD, DIR_FS_SQL_CACHE and DIR_FS_CATALOG ?

define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'file');
define('DIR_FS_SQL_CACHE', '/home/robincar/public_html/shoppe/cache');

DrByte:

How does DIR_FS_SQL_CACHE compare with the Session Directory in Admin->Configuration->Sessions?

It's the same as what is shown above.

Does that help?

Is your '/home/robincar/public_html/shoppe/cache' folder writable?

What PHP and MySQL version are on your new server? What were they on your old server?

Yup it's writable and uhmmm...

not positive what they were on the old server but they are PHP Version: 5.2.4 and MySQL 5.0.45-community now.

Sorry I'm not more knowledgable on these bits for you. I really appreciate you trying to help!

R