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Strange error with downloads configuration

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5 Jan 2008, 11:30 PM
#1
spjutulf avatar

spjutulf

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Strange error with downloads configuration

I hav error setting up my downloads correct. Whatever number i put in the maximum download box all that is displayed when you have purchused a product is --- *** --- under the Remaining line.

Also i can not use the redirect so i use the stream. It looks the same either way, but on redirect i get a server error.

Thanks!

6 Jan 2008, 12:00 AM
#2
ajeh avatar

ajeh

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Re: Strange error with downloads configuration

Are you on a windows or unix server?

What size is your Download?

Does your Download filename have any spaces or special characters etc. in it?

Is your Download file Zipped?

Do you have Redirect ON or OFF in the Attribute Settings?

You have settings for Maximum Days and Maximum Downloads ... what are you using for both of these settings?

Is your Download Attribute made from a dropdown or radiobuttons?

Linda McGrath
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6 Jan 2008, 1:44 AM
#3
spjutulf avatar

spjutulf

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Re: Strange error with downloads configuration

Thank you for wanting to help me here is the information you asked for.

Server: linux
Size: ~650 kb
Name: 1-2-3dimesaleMRR28.zip
Zip: Yes
Enable downloads: true
Download by redirect: false
Download by stream: true
Maximum days: 0
Maximum Downloads: 3
Download attribute: Dropdown

Thank you

spjutulf

6 Jan 2008, 4:21 AM
#4
ajeh avatar

ajeh

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Re: Strange error with downloads configuration

You don't have a Maximum days so there is no expiration ... so you see the ---***--- on the download ...

Linda McGrath
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6 Jan 2008, 10:28 AM
#5
spjutulf avatar

spjutulf

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Re: Strange error with downloads configuration

I understand. I thought that you could do so, that you got 3 downloads, but you had infinite time before you had to download them.

But i followed yor tip and now it is working :)

Thank you!

6 Jan 2008, 3:49 PM
#6
ajeh avatar

ajeh

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Re: Strange error with downloads configuration

That is actually something that we are batting about ...

There does need to be that additional option for Unlimited Days but the restraint of limited downloads ...

I have to check in v1.3.8a where we are on it as I have not looked at that for sometime ...

But we are aware that a little more flexibility is desired on the Downloads ...

Linda McGrath
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