I don't seem to be using a template???

6 Jan 2008, 10:25 PM

#1

New Zenner

Join Date:: Jul 2007
Location:: Hull, UK
Posts:: 28
Plugin Contributions:: 0

I don't seem to be using a template???

I have installed ZC 1.3.8 onto a linux server hosting package. I have used ZC 1.3.7 previously, but have just changed hosting companies, so am setting it all up again (my new hosting company recommends ZC but is not ZC approved, but they have given me a 3 month free no obligation unlimited space & bandwidth trial). Take a look and you'll see the problem (I hope) www.madcomputers.co.uk I have checked in the admin area and the standard classic template should be in use. I have deleted the full install, and started again from scratch and still get the same problem.

Does anyone know what could be wrong?

Experience is something you don't get until just after you need it!

6 Jan 2008, 10:36 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,682
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Re: I don't seem to be using a template???

Should I ask? Who is the new company?

Please do not PM for support issues: a private solution doesn't benefit the community.

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6 Jan 2008, 11:17 PM

#3

baloo

New Zenner

Join Date:: Jul 2007
Location:: Hull, UK
Posts:: 28
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Re: I don't seem to be using a template???

Kim:

Should I ask? Who is the new company?

Streamline.net

They seem ok so far (unless this is their fault :P)

Experience is something you don't get until just after you need it!

6 Jan 2008, 11:40 PM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,682
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Re: I don't seem to be using a template???

Never heard of them - perhaps do a search on the forum to see if anyone else has had a problem.

How did you do the installation?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

7 Jan 2008, 1:16 AM

#5

baloo

New Zenner

Join Date:: Jul 2007
Location:: Hull, UK
Posts:: 28
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Re: I don't seem to be using a template???

Kim:

Never heard of them - perhaps do a search on the forum to see if anyone else has had a problem.

How did you do the installation?

I've had a good look around the forums (for an hour or so) but couldn't find anyone else with the same problem. I copied the extracted files from the download package. Uploaded them, and went to madcomputers.co.uk/shop/zc_install, and followed the wizard.

Experience is something you don't get until just after you need it!

7 Jan 2008, 1:32 AM

#6

website_rob

Inactive

Join Date:: Oct 2006
Location:: Alberta, Canada
Posts:: 4,572
Plugin Contributions:: 0

Re: I don't seem to be using a template???

First, follow the instructions given in the Error msg. at the top of your page.

Your other problem seems to be with your 'images' dir. and/or the whole path.

These both give a 500 error msg. when they should not:
http://www.madcomputers.co.uk/shop/includes/templates/classic/css/stylesheet.css
http://www.madcomputers.co.uk/shop/includes/templates/classic/images/logo.gif

Could be the images are corrupted and need to be reuploaded. A 500 error msg. is not the normal error msg. for images; for scripts yes, but not images. Might be permission problems so you should check those as well.

includes/templates/classic/images/

Check both, 'classic' and the 'images' dir. which should be 755 and all files within them should be 644.

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