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Free shipping question

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7 Jan 2008, 5:59 AM
#1
mooncavecrystals avatar

mooncavecrystals

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Free shipping question

on the free shipping and/or free shipping module, how do I make sure it only gives free shipping if the total AFTER any discounts or coupons is over my $75.00 amount?

As of now, if a customer buys items totaling $75.00 and then use a coupon for say 10% off, it still gives free shipping even though the total (after coupon) is under $75.

thanks!

8 Aug 2008, 8:49 PM
#2
faithofgod avatar

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Re: Free shipping question

I am having the same problem. Is there a solution for this? This is costing a lot of money in losses.

9 Aug 2008, 3:38 AM
#3
afo avatar

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Re: Free shipping question

In admin->modules->order total, try moving the shipping AFTER any coupons and discounts.

9 Aug 2008, 9:39 PM
#4
faithofgod avatar

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Re: Free shipping question

That was one of the things I tried before posting here, but that does not fix the problem, it just changes the spot of the shipping.

10 Aug 2008, 9:24 AM
#5
confused_aswell avatar

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Re: Free shipping question

Hi

You could try admin > modules > shipping > free shipping options.

Thanks,

Phil

11 Aug 2008, 9:22 AM
#6
faithofgod avatar

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Re: Free shipping question

confused_aswell:

Hi

You could try admin > modules > shipping > free shipping options.

Thanks,

Phil

Hello Phil,

I tried that as well, but it does not work. It seems that the discount is processed in such a way that the cart does not recognize the final total amount being under the amount free shipping is supposed to apply to.

16 Aug 2008, 12:04 AM
#7
faithofgod avatar

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Re: Free shipping question

Does anyone know a work around for this?

10 Nov 2008, 7:56 PM
#8
shara avatar

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Re: Free shipping question

Has anyone found a solution to this? I want to give discount coupons and have the total for the free shipping be calculated after the discount is taken.

Thanks!

18 Nov 2008, 9:29 PM
#9
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Re: Free shipping question

Same here...anyone has a solution to this?