Security error when trying to login

I am attempting to set up Zen Cart but getting this error when trying to log in as a customer.
"There was a security error when trying to login"

1. I am not using SSL
2. I have tried reseting password, clearing cache & history
3. I have tried from a second browser that has never visited the site
4. I tried the fix reported in another post {changing my tpl_header file to} <?php echo zen_href_link(FILENAME_LOGIN, '', 'NONSSL'); ?>
5. I am using paypal ipn and check/money order as payment options

Server info is...
PHP Version: 5.2.5 (Zend: 2.2.0)
HTTP Server: Apache/1.3.39 (Unix) mod_log_bytes/1.2 mod_bwlimited/1.4 mod_auth_passthrough/1.8 mod_ssl/2.8.30 OpenSSL/0.9.8b

Web URL is... http://www.gnpgear.org

Thanks in advance for any help/info

What version of Zen Cart? Clean install or upgrade?

Sorry, I knew Id leave out some important info :)

Clean install of version Zen Cart 1.3.8a

And... Just so happens Kim I have 2 of those birds in your avatar along with 4 other parrots

If you switch back (temporarily) to the classic template do you still get the error?

The Amazon in my avatar is our 25 year old Blue Front. He is one of several parrots in my house, includes 2 African Greys and a Cockatoo.

If I use the theme "Classic Contemporary Green" I still have the same issue :(

I have 2 blue front amazons, 1 double yellow head amazon, 1 military macaw, 1 umbrella cockatoo and 1 white capped pionus

Hmmm? were did the edit button go? It says I can edit my posts but I dont see a link or button to do it with... Anyway.
Im trying to find someone to create an account to see if they have the same issue but no luck yet.
I have to run out for a bit and may have pc access at the hospital so will try making a second account from there to see if I can reproduce the issue.

I Am afraid that I don't have an answer for you, however I was able to reproduce the behavior that you are describing. When I created a new account, it proceeded normally and then logged me in when I was finished. I logged out, and then attempted to log back in. I got the security error that you saw after entering my username and password.

I am sorry - that one is weird and outside my area of expertise, however, it does appear to be global and not related to issues on specific boxes.

Sad to say but I have verified the same. I was in hopes it would work from another computer connection and figure it was just my pc or network but I too have tried from elsewhere and get the exact same results :(
I have searched the forums but no luck finding someone with the same problems so am totally stuck at this point.

Are you using the login box mod?

No, just trrying to log in from either msg on main paig or link at top of page, both of which redirect you to https://www.mysite.com/index.php?main_page=login

Well first off...
THANKS!
To everyone for the quick replies and trying to help out.
Ive fixed the problem.

Seems when I first installed ZC on my test server to play around with themeing and to see if it would suit my needs I started out with 1.3.7 or 1.3.8 and when I did a clean install of 1.3.8a I didnt update the template files in my theme.
Once I updated all of those files the problem was fixed. I assume it was the 2 files...

• /includes/templates/YOUR_TEMPLATE/templates/tpl_login_default.php
• /includes/templates/YOUR_TEMPLATE/templates/tpl_timeout_default.php

Again I want to thank all that took the time to try and help, ZC seems to have a great community behind it which is always a big plus when dealing with a project like this.

Thanks and I hope you all have a great New Year.
Im sure Ill be back for more help and suggestions in the future :)

Amazing - Good work. Thanks for posting your resolution.

Again I just want to say thanks to everyone for the quick replies.
Only thing Zen Cart is missing IMHO is a good old IRC chat room :)
(there may be one Ive just not found it yet

There's also the FAQs:
https://www.zen-cart.com/tutorials/index.php?article=312

and the "Similar Threads" info at the bottom of this page ...

DrByte:

There's also the FAQs:
https://www.zen-cart.com/tutorials/index.php?article=312

and the "Similar Threads" info at the bottom of this page ...

Yeah... Thats what helped me figure it out on my own, might have figured it out a bit sooner if I would have paid a little more attention.
I did use the search feature but it didnt return the same info as what was located at the bottom of the thread. (Probably just me not searching for the right theings) :blush:

No worries.
The information is "around".
Sometimes a little searching reveals it.
Sometimes asking helps expose it.
Sometimes I post these FAQ links and search tips after the resolution just so whoever finds this thread via a future search will also follow the link to the solution and thus get their answer faster :smile: