Admin OK but no Store

I have installed zen cart on and have the admin working, I can log in and make changes in the admin section but it won't open the online store. I checked my includes files and I think they are okay but I'm not sure. Can someone help me with this?

Can you please post your site.

nomad

for admin:

http://www.rtswinc.com/Store/cart/admin

for store(not working)
http://www.rtswinc.com/Store/cart

This is my configure php without the log in info xxxx

<?php /** * @package Configuration Settings circa 1.3.8 * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 */ /*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/ /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/ // Define the webserver and path parameters // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com define('HTTP_SERVER', 'http://www.rtswinc.com/'); define('HTTPS_SERVER', 'https://secure.netsolhost.com/rtswinc.com/'); // Use secure webserver for checkout procedure? define('ENABLE_SSL', 'false'); // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes! // * DIR_WS_* = Webserver directories (virtual/URL) // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder) define('DIR_WS_CATALOG', 'Store/cart/'); define('DIR_WS_HTTPS_CATALOG', 'Store,cart/'); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/'); define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/'); define('DIR_WS_PHPBB', '/'); // * DIR_FS_* = Filesystem directories (local/physical) //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/ define('DIR_FS_CATALOG', 'http://www.rtswinc.com/Store/cart/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/'); define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/'); define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS); define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/'); // define our database connection define('DB_TYPE', 'mysql'); define('DB_PREFIX', ''); define('DB_SERVER', 'xxxxxxxxx'); define('DB_SERVER_USERNAME', 'xxxxxxx'); define('DB_SERVER_PASSWORD', ‘xxxxxxx'); define('DB_DATABASE', 'store_db'); define('USE_PCONNECT', 'false'); define('STORE_SESSIONS', 'db'); // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage // The next 2 "defines" are for SQL cache support. // For SQL_CACHE_METHOD, you can select from: none, database, or file // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash define('SQL_CACHE_METHOD', 'none'); define('DIR_FS_SQL_CACHE', './../cache'); // EOF

This is my admin configure file (deleted login info)

THIS IS THE ADMIN INCLUDES CONFIGURE

<?php /** * @package Configuration Settings circa 1.3.8 * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 */ /*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/ /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/ // Define the webserver and path parameters // Main webserver: eg-http://www.your_domain.com - // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com // HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com // HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com /* * URLs for your site will be built via: * HTTP_SERVER plus DIR_WS_ADMIN or * HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or * HTTP_SERVER plus DIR_WS_CATALOG or * HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG * ...depending on your system configuration settings * * If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following: */ define('HTTP_SERVER', 'http://www.rtswinc.com'); define('HTTPS_SERVER', 'https://secure.netsolhost.com/www.rtswinc.com/'); define('HTTP_CATALOG_SERVER', 'http://www.rtswinc.com/'); define('HTTPS_CATALOG_SERVER', 'https://secure.netsolhost.com/www.rtswinc.com/'); // Use secure webserver for catalog module and/or admin areas? define('ENABLE_SSL_CATALOG', 'false'); define('ENABLE_SSL_ADMIN', 'false'); // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes! // * DIR_WS_* = Webserver directories (virtual/URL) // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder) define('DIR_WS_ADMIN', 'Store/cart/admin/'); define('DIR_WS_CATALOG', 'Store/cart/'); define('DIR_WS_HTTPS_ADMIN', 'Store/cart/admin/'); define('DIR_WS_HTTPS_CATALOG', 'Store/cart'); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/'); define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/'); define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/'); // * DIR_FS_* = Filesystem directories (local/physical) //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/ define('DIR_FS_ADMIN', 'http://www.rtswinc.com/Store/cart/admin/'); define('DIR_FS_CATALOG', 'http://www.rtswinc.com/Store/cart/'); define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/'); define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/'); define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/'); define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/'); define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/'); define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); // define our database connection define('DB_TYPE', 'mysql'); define('DB_PREFIX', ''); define('DB_SERVER', 'xxxxxxxxx”'); define('DB_SERVER_USERNAME', 'xxxxxxx'); define('DB_SERVER_PASSWORD', 'xxxxxxxx'); define('DB_DATABASE', 'store_db'); define('USE_PCONNECT', 'false'); define('STORE_SESSIONS', 'db'); // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage // The next 2 "defines" are for SQL cache support. // For SQL_CACHE_METHOD, you can select from: none, database, or file // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash define('SQL_CACHE_METHOD', 'none'); define('DIR_FS_SQL_CACHE', './../cache'); // EOF

I still need help can anyone please help me??

Did you delete or rename this file:

/zc_install (this will be inside the zen folder)

if not you need to do that.
and did you make these files to read only should be 777

/includes/configure.php
/admin/includes/configure.php

did you rename any folders if so you will need to rename it back to its orginal name. ie your custom folders.

try open your store once you have done this.

nomad

You have a typo in your store config: the line that reads:

define('DIR_WS_HTTPS_CATALOG', 'Store,cart/');

should be:

define('DIR_WS_HTTPS_CATALOG', 'Store/cart/');

Fixed the "," syntax error and also changed the CHMOD back to 644 for the
admin/cofigure.php and the configure.php. I didn't delete the directory for the the Zc_Install but renamed it to a different name. STILL NO CHANGE

I can log in to admin but I can't see the store

Okay I deleted all the files off the server and then reinstalled all the files and directory and triple checked persmisssions etc...

during installation I had a warning about the physical path. I tried to get Network Solutions hosting service to help me with this but they didn't seem to understand what I needed. As you can tell I am a little green with all of this but I got the installation to run by using the default entry which was something like ../. which I guess is some sort of relative path info. Like I said the admin works great and database too. Just can't get the store page to work. I've tried changing the paths in the config.php files numerous times to no avail. Has anyone installed Zen Cart on Network Solutions? I know they have their issues as a hosting service but I don't have a choice in changing Hosting services since this project is for work. Any help would be appreciated. Particularly the physical path issue. Also I am confused as to why the Admin would work and not the store. Can anyone explain this to me?

Note: one of the key settings is where you put the code ... you have it in the /Store/cart/ directory

define('DIR_WS_ADMIN', 'Store/cart/admin/');
define('DIR_WS_CATALOG', 'Store/cart/');
define('DIR_WS_HTTPS_ADMIN', 'Store/cart/admin/');
define('DIR_WS_HTTPS_CATALOG', 'Store/cart');

These need to reference that correctly:

define('DIR_WS_ADMIN', '/Store/cart/admin/');
define('DIR_WS_CATALOG', '/Store/cart/');
define('DIR_WS_HTTPS_ADMIN', '/Store/cart/admin/');
define('DIR_WS_HTTPS_CATALOG', '/Store/cart');

Note the missing / in front of Store ... also, it is a good idea to keep directory and filenames lowercase without space, special characters etc. otherwise humans may remember what they are ... but not remember how to type them ... :unsure:

Check the true path to your home directory on these:

define('DIR_FS_ADMIN', 'http://www.rtswinc.com/Store/cart/admin/');
define('DIR_FS_CATALOG', 'http://www.rtswinc.com/Store/cart/');

And then the true path to your cache directory on:

define('DIR_FS_SQL_CACHE', './../cache');

Well that was the problem with the paths. However after testing it seemed that I couldn't get the application to work right with the switching from ssl to standard mode. It would switch from http to https and vice versa but the lock wouldn't show up. I set up everything as ssl and now it works but is super slow. Not that the site has every been fast at all. Now it's really just too slow. I hear this is a hosting problem which I may need to address later. Thanks for your help