Checkout Error code 10413....

It has been working fine for weeks now, until today. I get the 10413 error again and haven't changed anyhting over the last few weeks.

We're having this problem too, as of yesterday. This is somewhat urgent for the client!

I'm also having this error code. What is the solution?

keithlaw:

I'm also having this error code. What is the solution?

Setting the display prices without tax in your shop... I haven't been able to get paypal working and displaying the prices in my shop with tax (which I really want to)... so any help will be appreciated.

Thanks.

Anybody found a solution yet. It really hurts your online business when you cant use PayPal any help would be greatly appreciated

Our website started to experience the problem around February 14th as well. It was working before that. Could this something on Paypal's end that they changed? It seems like enough people had it working before and then this problem started.

Hello,

I am also experiencing this error, and it is intermittent, and does not happen with each order.

10413  Transaction refused because of an invalid argument.  See additional error messages for details. - The totals of the cart item amounts do not match order amounts. 

There is only one product in the cart, with 4 attributes. The products are priced by attributes.

It can be viewed here: https://www.dermacia.com.au/dermacia-professional-collection-kit-p-2.html

• I am using a fresh install of V1.3.8
• PHP Version: 5.2.5 (Zend: 2.2.0)
• it's hosted on a Linux server
• hosting company: enetica.com.au
• tax class: gst
• tax rate 10%
• Zone: Australia

Any ideas?

I have tried testing it, with different variations of this order, and cannot replicate this error.

Thanks
Andrew

I'm also still having the problem. I did some testing and found something. Hopefully someone can help us to fix it...
http://www.zen-cart.com/forum/showthread.php?p=523609#post523609

Thanks!

I changed my Basis of product tax to Store and Basis of shipping tax to store in configuration - my store and it now works fine.

How easy can a solution be...

Thank you so much :bigups:
PayPal finally works now.

:D

Not quite.The taxes weren't displayed/calculated.

It works now though:
http://www.zen-cart.com/forum/showthread.php?p=532218#post532218

please help out here

i am trying to test paypal express checkout on a sandbox mode and i got this message everytime i checkout with my zencart page.

why is this happening?

If I recall correctly, even when all is working properly in sandbox mode, you can still get errors in live mode. So you can best set up a very cheap product, do some testing (buying with your private paypal account) then, and see whether you get the error.

Also, there are multiple threads, with multiple suggestions, so you might want to search for "Paypal 10413"...

Hope you can figure it out.

If you disable the shipping_ot in Admin-modules-Order total, does Paypal work?

If so, Check whether you have set any taxes to your shipping in admin-modules-shipping-your shipping method.

Hey guys,

I am experiencing error #10413 also. I have products with "Special" prices that are on "Sale" at an additional 5% off of the special price. As products are ran through Website Payments Pro there are no problems, but when customers try to use Paypal Express, the error pops up and cycles them back to Step 2 in the checkout process.

My products all have no taxes established & free shipping.

Any ideas?

• paypalwpp.php

Found this interesting piece of code.
This is what my result is= 'other OT' amount entered is actually total. Why is it being figured on that line? Should be one line up as an ITEMAMT, instead it is defaulting to the 'catch-all' other OT's. Tracking it back to see where OT other's come from. Read 4 lines up in bold, starts: // treat...

// prepare subtotals
for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) {
if ($order_totals[$i]['code'] == 'ot_subtotal') $optionsST['ITEMAMT'] = round($order_totals[$i]['value'],2);
if ($order_totals[$i]['code'] == 'ot_tax') $optionsST['TAXAMT'] = round($order_totals[$i]['value'],2);
if ($order_totals[$i]['code'] == 'ot_shipping') $optionsST['SHIPPINGAMT'] = round($order_totals[$i]['value'],2);
if ($order_totals[$i]['code'] == 'ot_total') $optionsST['AMT'] = round($order_totals[$i]['value'],2);
global $$order_totals[$i]['code'];
if ($$order_totals[$i]['code']->credit_class == true) $creditsApplied += round($order_totals[$i]['value'],2);
// treat all other OT's as if they're related to handling fees
if (!in_array($order_totals[$i]['code'], array('ot_total','ot_subtotal','ot_tax','ot_total'))
&& !($$order_totals[$i]['code']->credit_class)) {
$optionsST['HANDLINGAMT'] += $order_totals[$i]['value'];

MY ERROR 10413

From:       [email protected]
Subject:     before_process - EC-3

address info added:
Array
(
[AMT] => 19.30
[ITEMAMT] => 0.00
[HANDLINGAMT] => 19.30
[SHIPTONAME] => XXXXXXXX XXXXXXXXXXX XXX

I am having this same code. Everything tested fine is paypal sand box. My first order came today and the same thing happend

I have a couple of attributes set up for color, lift gate option and Insurance. The only one that adds to the price is the insruance if they choose it.

The total in the cart is correct but I get this error:

10413 Transaction refused because of an invalid argument. See additional
error messages for details. - The totals of the cart item amounts do not
match order amounts.

Server Host: host175.hostmonster.com (74.220.207.175) Database Host: localhost (127.0.0.1)
Server OS: Linux 2.6.22-9_1.BHsmp Database: MySQL 5.0.45-community-log
Server Date: 05/05/2008 21:19:22 Database Date: 05/05/2008 21:19:22
Server Up Time: 21:19:22 up 85 days, 3:31, 0 users, load average: 1.21, 1.07, 1.04 HTTP Server: Apache/2.2.8 (Unix) mod_ssl/2.2.8 OpenSSL/0.9.8g DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
PHP Version: 5.2.5 (Zend: 2.2.0) PHP Memory Limit: 32M PHP Safe Mode: Off
PHP File Uploads: On Max Size: 2M POST Max Size: 8M
Database Data Size: 657 kB Database Index Size: 439 kB

Zen Cart
Zen Cart 1.3.8
Database Patch Level: 1.3.8

Help please!

Hi,
I have the same problem... I've tried to search both on the zen-cart.com forum and zencart-italia.it, but unfortunately this trouble seems to have not a solution for the moment.
Anyone have got some ideas?

Thanks in advance for your kind help and a BIG CIAO from Italia

Hi everybody,
yes I have the same problem, when I switch to Display Prices with Tax (true)
the paypal express checkout process does not work. When I turned to Display Prices with Tax (false) paypal express works fine.

I already tried everything in the settings with tax and shipping, but the problem
is still there. I have read the comments in the forum, but there is no solution that
works for me.

**CAN SOMEBODY HELP ME WITH THAT???? **:shocking:

The problem is, that I have to show the prices with vat tax by law.

Hi,
I have just ran a few items through the checkout to see when this error was happening for me. I put the display price with tax on and proceeded to checkout and used a discount voucher but used a 'walk-in' postage, and it went through fine using Paypal express, so I added postage and the error came up again. I thought it had everything to do with the tax and nothing to do with the postage, so now I am in just a bit of a pickle. What can we do to fix paypal?