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required phone number

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Started by ctcentralinfo on 10 Jan 2008, 12:15 AM · Views: 3,321

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10 Jan 2008, 12:15 AM
#1
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required phone number

Somehow customers are able to create accounts without posting their telephone numbers. I have no idea why this happening. Can someone help me fix this?

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10 Jan 2008, 9:07 PM
#2
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Re: required phone number

Again, how is it that some people are able to do this and how do I fix it?

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10 Jan 2008, 9:29 PM
#3
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Re: required phone number

In the admin under configuration->minimum values, what's the Minimum length of telephone number?

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10 Jan 2008, 9:36 PM
#4
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Re: required phone number

ctcentralinfo:

Somehow customers are able to create accounts without posting their telephone numbers. I have no idea why this happening. Can someone help me fix this?

If you have customers making purchases using PayPal Express Checkout, then you'll only get their telephone number if they choose to share it with you.

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11 Jan 2008, 1:46 AM
#5
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Re: required phone number

afo:

In the admin under configuration->minimum values, what's the Minimum length of telephone number?

The minimum length of telephone number is 7

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11 Jan 2008, 1:47 AM
#6
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Re: required phone number

DrByte:

If you have customers making purchases using PayPal Express Checkout, then you'll only get their telephone number if they choose to share it with you.

That's dumb.

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11 Jan 2008, 6:32 AM
#7
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Re: required phone number

ctcentralinfo:

DrByte:

If you have customers making purchases using PayPal Express Checkout, then you'll only get their telephone number if they choose to share it with you.

That's dumb.

Perhaps.

I think you can request it in your PayPal account's profile settings, under Website Payment Preferences: "Contact telephone number" ... set it to On:Optional or On:Required.

If changing it there doesn't help, you'll have to complain to PayPal about why they think that customer privacy is important.

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1 Feb 2010, 7:11 AM
#8
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Re: required phone number

DrByte:

Perhaps.

I think you can request it in your PayPal account's profile settings, under Website Payment Preferences: "Contact telephone number" ... set it to On:Optional or On:Required.

If changing it there doesn't help, you'll have to complain to PayPal about why they think that customer privacy is important.

saved me a big headache. thanks!