PayPal 10413 error

Hi eye will

Have you tried my quick and dirty hack yet? I am running my shop with TAX because we are legally obliged to and am also calculating TAX on shipping costs. All prices displayed are including TAX. With my hack you are able to complete the transaction. The Zen Cart order notification will have all the details including TAX correct, however your PayPal receipt will only show the total amount. (Not a big deal if you ask me).

This issue CANNOT be sorted unless you show your prices in your order total exclusive TAX!!!

Everbody needs to understand that PayPal handles the prices without TAX, then adds the TAX and compares is with the order total.

Maybe we should have prices displayed without TAX on the order total, because TAX is displayed there anyway. This way we are following PayPal and is more logical if you ask me. You can still display prices in the shop including TAX.

I used Monsz fix and it seems to have fixed the problem. I have done a few test orders and they all seemed to have gone through. I hope this will be a permanent fix!

All

Have been using PayPal standard and Express for a year no problems, suddenly today the dreaded error 10413 appeared!

No tax in our store, but it's the first time that we offered a FREE product, and an OPTION to add a ONE TIME donation, and another OPTION to tell us whether we can reclaim tax on the donation ( we are a charity).

So when the transaction went to PayPal using Express it went as follows:

Once you return from PayPal, you can then decide whether the items need to be posted, and if so, a further postage amount is added, so the total then on Step 3 shows as:

As SOON AS you press Confirm Payment button, the error 10413 appears with:*" * Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts"

In desperation I implemented Monsz's change and it seems to solve it.

Intriguing!

Cliff

The 10413 error is resolved in v1.3.9a.

Is there a patch for 138a.. Not sure what is causing this. . I enabled logging to try and catch it. It seems to only happen every moth or so, and we have thousands of transactions...

Yes. it's called v1.3.9h

haha pwnd point taken

Hi,

I have issue in PayPal Express Checkout.

Here what i did.

I given 5% discount on total purchase more then $25 i have did some calculation in ot_total.php for this

It show the discount amount and all calculation but PayPal not allow for this after click on confirm order it go to the papal site and then it gives error

10413 ##Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.

If total amount is less then $25 then no discount applied and it is working fine.but once it more then it gives error.

Please look into this.
Waiting for your + reply.

tushar:

Hi,

I have issue in PayPal Express Checkout.

Here what i did.

I given 5% discount on total purchase more then $25 i have did some calculation in ot_total.php for this

It show the discount amount and all calculation but PayPal not allow for this after click on confirm order it go to the papal site and then it gives error

10413 ##Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.

If total amount is less then $25 then no discount applied and it is working fine.but once it more then it gives error.

Please look into this.
Waiting for your + reply.

Umm if you are running Zen Cart 1.3.8, this was already looked into and resolved in v1.3.9.. I guess you must've missed the posts just above yours.. I've quoted them for you..

DrByte:

The 10413 error is resolved in v1.3.9a.> new2u:

Is there a patch for 138a.. Not sure what is causing this. . I enabled logging to try and catch it. It seems to only happen every moth or so, and we have thousands of transactions...

DrByte:

Yes. it's called v1.3.9h

DrByte:

Yes. it's called v1.3.9h

DrByte,

I have v1.3.9f installed, is the PayPal fix implemented at this version, as in an earlier post, you mention that v1.3.9a will solve the problem or do I need to have v1.3.9h installed to correct, other fixes aside.

I was notified by a customer today, that they got this error, when trying to order something.

Regards

James Koretsky

Numerous fixes happened between 1.3.9f and 1.3.9h. You should always be using the latest version. Start there.

DrByte:

Numerous fixes happened between 1.3.9f and 1.3.9h. You should always be using the latest version. Start there.

DrByte,

I upgraded to v1.3.9h and the customer is still seeing the same error, however, we worked around the issue that he had to ensure that he could get his product.

He plans on ordering again soon, and I've asked for details on such things as Browser being used, OS, and a screen shot of the error, to ensure that this is related.

I'll get back to you once this is done.

James

If the problem does continue, I'll need to see the logs, so turn them on.
http://www.zen-cart.com/forum/showthread.php?t=61199