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Cannot Get Past Liscense Agreement

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16 Jan 2008, 12:16 AM
#1
studioonedj avatar

studioonedj

New Zenner

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Jan 2008
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Cannot Get Past Liscense Agreement

Hello,

I have uploaded zen cart files to my server, edited/renamed configure.php, and gave correct permissions.

When I run the installer and agree to the terms, my browser asks me to download index.php. Why is that?

I thought it might be the cache not being writeable, or sessions not being enabled, but both are.

Thank you in advance for your insight.

16 Jan 2008, 6:20 AM
#2
drbyte avatar

drbyte

Sensei

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Jan 2004
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Re: Cannot Get Past Liscense Agreement

Anytime your browser attempts to download a .php file instead of processing it, it usually means that the server was unable to process the script before a timeout happened, and it attempts to send you the results of what it was able to do, but as a download instead of as proper browser output.

Often it's a timeout problem that causes that.
Timeouts can happen from a number of causes:

  • processing the page logic is taking too long
  • a resource required in order to process the page logic is being silently denied
  • the server is overly busy and cannot process the script normally

Sometimes such a problem is caused by corrupt or incomplete or missing files caused by a bad FTP upload.

The best place to start when having installer problems is to ensure that the /includes and /zc_install folder are all complete: all files present, none are 0-bytes, and no failures during upload.

Use a true dedicated FTP program such as FileZilla to do mass uploads.
Do not use design/development suites like dreamweaver or any MS product to do mass uploads.