Help! Can't login to Admin

17 Jan 2008, 11:05 PM

New Zenner

Join Date:: Mar 2006
Posts:: 14
Plugin Contributions:: 0

Help! Can't login to Admin

I have a client that I did a ZenCart installation for. About 3 weeks ago (very close to the time that our server company switched from Php 4.5 to 5.2.2.5) They stopped being able to login. Now here is the odd thing. When u use the wrong password, it says "PASSWORD INCORRECT", but then when you get the passowrd user combo right, it just refreshed the login screen and doesn't let you in. Does anyone know what the issue could be. WE also did a password reset to be sure that wasn't it.
Thanks!

18 Jan 2008, 5:44 AM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Help! Can't login to Admin

You might search the Forum or the FAQs or Wiki on:
Admin login
reset admin

for information on how to fix this ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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20 Jan 2008, 11:50 PM

mspieker

New Zenner

Join Date:: Jan 2008
Posts:: 2
Plugin Contributions:: 0

Re: Help! Can't login to Admin

I have the same problem with a fresh install, I haven't figured out how to fix it yet though.