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uncommon email address issue

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20 Jan 2008, 1:06 PM
#1
paisleydi avatar

paisleydi

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uncommon email address issue

i have a client with an uncommon email address format - [email protected] (i used x characters to protect her privacy). she is unable to create a new client login. is there something i can change in admin that would help her?

thank you

20 Jan 2008, 1:17 PM
#2
kobra avatar

kobra

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Re: uncommon email address issue

On a demo site I have (ZC 1.3.8a), I created an account with a bogus mail addy with the .au sufix and got this

Your Account Has Been Created!
What are your settings for admin > config > email options >
Verify E-Mail Addresses Through DNS
Emails must send from known domain?

What version of Zen Cart is this?

20 Jan 2008, 1:22 PM
#3
paisleydi avatar

paisleydi

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Re: uncommon email address issue

i am using 1.3.7.

verify dns is false
known format is no

20 Jan 2008, 1:26 PM
#4
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kobra

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Re: uncommon email address issue

what is the site address?

20 Jan 2008, 2:38 PM
#6
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kobra

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Re: uncommon email address issue

I get the states pull down error with any mail addy

Try setting admin> config > Customer Details > State - Always display as pulldown? > false for a check if this is also the error you see