UPS Prices Seem Way too High

Having installed the UPS shipping module, I quickly did a test to find that the shipping prices seem very very high. I turned off tare weight and any other attributes that influence the shipping price. Still, shipping seems to be outrageously expensive. I'm not sure where to begin troubleshooting this, but it just can't be right as it is now.

Any suggestions?

Rich

The rates come from the UPS server, not Zen Cart.

I am having the same problem. I go to the UPS website, look up the zone in their documents and ZenCart says $10.59 and the UPS website says $8.02. I am more inclined to believe the UPS website. I also have the tares set to 0. Any thoughts?

Double check the settings in the UPS Shipping module. There is a space there to add a handling charge. Make sure it's empty or set to 0.00

JOhn ><>

shelley_w:

I am having the same problem. I go to the UPS website, look up the zone in their documents and ZenCart says $10.59 and the UPS website says $8.02. I am more inclined to believe the UPS website. I also have the tares set to 0. Any thoughts?
Remember if you have the tare set to zero, you need to add the weight of the shipping materials (box & packing) to the weight of the product. Otherwise you will be quoting the shipping to low.

JOhn ><>

On the product page I input the weight which included the packaging. I doublechecked the UPS Module and handling is set to 0.

I just checked a different page of the UPS website & the shipping prices on that part of the site are in agreement with ZenCart. I guess the pdf file that hey sent me is wrong.

Thanks for the help.

i have the same problem. the shipping rate is too high. i added a product without attribute. handling fee is 0.00 and weight is 1lb.

but upon check out, it says:
United Parcel Service (1 x 4.00lbs)

where does 3 lbs come from?

ZC version: 1.3.8a

please help! thankz!

Peek in the Shipping/Packaging at the 3lb tare weight that is being added in and then adjust it according to your needs ... :smile:

I have no tare weight or handling charge and my shipping estimator is charging more than the actual rate that is ran though UPS
exp..

• actual UPS $6.76

• amount on estimator & charged client at checkout $ 11.50

• What could I be doing wrong, tare weight is at 0

• Shipping handling is at 0

when you get rates from shippers on ZC you are seeing their published rates,

when you go to the site manually you are seeing your Discount Or List rate...

So should I add a negative handling rate, I see that my competition is more in line with the lower rate.

maybe your compitetion is using a zone rate system with the ups logo on it....

Is that something I can do with zencart?

yes

you can actually setup multi zone multi table ( available from download search for dreamscape the link is in his signature )

Merlinpa1969:

when you get rates from shippers on ZC you are seeing their published rates,

when you go to the site manually you are seeing your Discount Or List rate...

Hi

This concerns me. Is there a way to configure ZenCart (V1.3.7) to point to UPS to get the discounted rates that having a UPS account provides? Does the same issue exist with FedEx? We've been given the production keys for our FedEx account but are having problems getting ZenCart FedEx quotes to match what the real costs from FedEx are. We'll look at the tare and handling costs as you describe, but is there a more fundamental problem with getting the right rates when you have an account with UPS or FedEx?

Thanks very much for the help.

Yes

fedex prohibits you from showing list rates

these are special discounts that are givin to you,

just incase no one has noticed, the shippers them selves are building profit into your business........

last I checked the number at the bottom of the ledger is why we re in business

Thanks very much for the response. We'll keep at it.

If shipping prices are too high, try chaning the "UPS Pickup Method" to " RDP"
Daily Pickup shipping prices are lower than other methods.

Hey Thanks colosports that is the ticket. I switched my shipping to flat rate since then, but may go back to that as you don't need to adjust prices for shipping. Changing the UPS method to RDP is very accurate.:clap:
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