yellow1912:

I would assume that you havent set your htaccess setting, or you set it wrong.

Thanks for the prompt reply :smile:

How do I set the htaccess setting? :dontgetit

VisExp:

Thanks for the prompt reply :smile:

How do I set the htaccess setting? :dontgetit
Have you checked the installation instruction here:
http://wiki.rubikintegration.com/zencart/modules/ssu/installation

Let me know if you have any question. Also, post your htaccess content here if you need more help. But judging from your site url, all you have to do is to change this line:
RewriteBase /whateverhere/

to

RewriteBase /

yellow1912:

Have you checked the installation instruction here:
http://wiki.rubikintegration.com/zencart/modules/ssu/installation

Let me know if you have any question. Also, post your htaccess content here if you need more help. But judging from your site url, all you have to do is to change this line:
RewriteBase /whateverhere/

to

RewriteBase /

I did check the installation instructions at the link you gave. Still struggling a bit though :(

When I open the htaccess file with notepad I get the following:

BOF SSU

Options +FollowSymLinks -MultiViews
RewriteEngine On

Make sure to change "test_site" to the subfolder you install ZC. If you use root folder, change to: RewriteBase /

RewriteBase /

Deny access from .htaccess

RewriteRule ^.htaccess$ - [F]

RewriteCond %{SCRIPT_FILENAME} !-f
RewriteCond %{SCRIPT_FILENAME} !-d
RewriteRule ^(.*) index.php?/$1 [E=VAR1:$1,QSA,L]

EOF SSU

If your htaccess looks like that (assuming you use www.syzygypens.com)

Then it should work. If it doesnt and still give you the 500 error, please go to your cpanel, under the Error Log please copy the latest error details related to this 500 error and copy here so I can help you

Raine

[Mon Feb 02 09:45:33 2009] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored. [Mon Feb 02 09:45:33 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so: undefined symbol: compiler_globals in Unknown on line 0 [Mon Feb 02 09:45:33 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so: undefined symbol: core_globals in Unknown on line 0 [Mon Feb 02 09:45:33 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: undefined symbol: ps_globals in Unknown on line 0 [Mon Feb 02 09:45:33 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so: undefined symbol: core_globals in Unknown on line 0 [Mon Feb 02 09:45:41 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so: undefined symbol: compiler_globals in Unknown on line 0 [Mon Feb 02 09:45:41 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so: undefined symbol: core_globals in Unknown on line 0 [Mon Feb 02 09:45:41 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: undefined symbol: ps_globals in Unknown on line 0 [Mon Feb 02 09:45:41 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so: undefined symbol: core_globals in Unknown on line 0 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 220-box421.bluehost.com ESMTP Exim 4.69 #1 Mon, 02 Feb 2009 09:45:43 -0700 , referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 220-We do not authorize the use of this system to transport unsolicited, , referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 220 and/or bulk e-mail., referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-box421.bluehost.com Hello localhost [127.0.0.1], referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-SIZE 52428800, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-PIPELINING, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-AUTH PLAIN LOGIN, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-STARTTLS, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250 HELP, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-box421.bluehost.com Hello localhost [127.0.0.1], referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-SIZE 52428800, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-PIPELINING, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-AUTH PLAIN LOGIN, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250-STARTTLS, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250 HELP, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 250 OK, referer: http://mediacopied.com/?p=5 [Mon Feb 02 09:45:43 2009] [error] [client 194.8.75.107] 550 No Such User Here, referer: http://mediacopied.com/?p=5 Use of uninitialized value in int at KCEC_tables_2.pm line 175. [Mon Feb 02 09:45:51 2009] [error] [client 66.249.73.163] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so: undefined symbol: compiler_globals in Unknown on line 0 [Mon Feb 02 09:45:51 2009] [error] [client 66.249.73.163] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so: undefined symbol: core_globals in Unknown on line 0 [Mon Feb 02 09:45:51 2009] [error] [client 66.249.73.163] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: undefined symbol: ps_globals in Unknown on line 0 [Mon Feb 02 09:45:51 2009] [error] [client 66.249.73.163] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so: undefined symbol: core_globals in Unknown on line 0 Use of uninitialized value in int at KCEC_tables_2.pm line 175. [Mon Feb 02 09:45:59 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo.so: undefined symbol: compiler_globals in Unknown on line 0 [Mon Feb 02 09:45:59 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so: undefined symbol: core_globals in Unknown on line 0 [Mon Feb 02 09:45:59 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: undefined symbol: ps_globals in Unknown on line 0 [Mon Feb 02 09:45:59 2009] [error] [client 65.11.205.8] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so: undefined symbol: core_globals in Unknown on line 0 Use of uninitialized value in int at KCEC_tables_2.pm line 159.

You have a bunch of unrelated errors that you may want to contact your host.

For SSU, the one causing the problem is probably this:
NoCase option for non-regex pattern '-f' is not supported and will be ignored.

Is your htaccess content exactly as you posted or you have something else in it as well?

yellow1912:

You have a bunch of unrelated errors that you may want to contact your host.

For SSU, the one causing the problem is probably this:
NoCase option for non-regex pattern '-f' is not supported and will be ignored.

Is your htaccess content exactly as you posted or you have something else in it as well?

This is the contents of the htaccess file:

BOF SSU

Options +FollowSymLinks -MultiViews
RewriteEngine On

Make sure to change "test_site" to the subfolder you install ZC. If you use root folder, change to: RewriteBase /

RewriteBase /

Deny access from .htaccess

RewriteRule ^.htaccess$ - [F]

RewriteCond %{SCRIPT_FILENAME} !-f
RewriteCond %{SCRIPT_FILENAME} !-d
RewriteRule ^(.*) index.php?/$1 [E=VAR1:$1,QSA,L]

EOF SSU

You have to bring up this problem to your host, I have done a bit GoogleSearch (example:http://wordpress.org/support/topic/151711) and this seems to be a server related problem.
Also: http://www.bluehostforum.com/showthread.php?t=12273 (so maybe the error you have is ....useless in this case)

As you can see in the htaccess we dont use NoCase (NC) there, so it shouldnt be a problem. Unless you have another htaccess on your site which uses NC.

Anyhow, also remove .htaccess for now to have your site functioning normally again, and let me know what your host says.

I deleted the htaccess file but the site is still stuck on the home page.

VisExp:

I deleted the htaccess file but the site is still stuck on the home page.
If you turned off SSU AND remove the htaccess, It cant act that way unless:

1. Your server uses a cache system for htaccess, so that the change wont be reflected within several minutes/hours (and if so, this may explain why your new change in the htaccess didnt yield the expected result)
2. You deleted the wrong file :p. I did it sometimes, when I work with multiple sites a time or a server that store more that 1 sites.

I called the tech support at Blue Host. He wasn't much help. Said the problem was with Zen Cart and I needed to contact them. He said the server does not cache.

I copied exactly what you had in that link into my htaccess file and re uploaded it. The site is still looping. This is what is in the htaccess:

BOF SSU

Options +FollowSymLinks
RewriteEngine On

Change "/zencart/ to the correct setting

if your site is located at root folder, then you should have RewriteBase /

Go to your include/configure.php, this value should be the same with the value of DIR_WS_CATALOG

RewriteBase /zencart/

Deny access from .htaccess

RewriteRule ^.htaccess$ - [F]

RewriteCond %{SCRIPT_FILENAME} -f [OR]
RewriteCond %{SCRIPT_FILENAME} -d
RewriteRule .* - [L]

RewriteRule ^(.+) index.php/$1 [E=VAR1:$1,QSA,L]

EOF SSU

For your server it has to be
RewriteBase /

(wait, isnt it working on your site?)

:clap: I turned SSU back on in the admin panel and all of a sudden it is working :clap:

Thank you so very much for your help!

yellow1912:

For your server it has to be
RewriteBase /

(wait, isnt it working on your site?)

It is RewriteBase/

I just checked again and that is what it is. I don't know where that RewriteBase/Zencart came from :no:

yellow1912:

I will look into the zenid problem you mention, seem like a serious problem if it does actually happens

Edit: Tried on Safari and Opera, couldnt recreate it.
I will try again once we move the site to a domain without any sub folder and see if it affects anything at all.
**Can anyone using 3.6.0 try to test this on your own site?
**
For the second problem, you may want to look into the alias manager and see if those aliases are not disabled.

You went to the domain I listed (the one with the spaces in between the letters to keep from indexing) and it loaded fine?

The second problem, the aliases were not disabled by me manually. I thought that if I made changes in the config and then cleared all cache it would reset everything. Am I wrong? It seemed as though doing a bunch of changes and clearing of the cache had somehow caused a script error. I will try to recreate the error again on the live test site and will report back any problems.

lankeeyankee:

You went to the domain I listed (the one with the spaces in between the letters to keep from indexing) and it loaded fine?

The second problem, the aliases were not disabled by me manually. I thought that if I made changes in the config and then cleared all cache it would reset everything. Am I wrong? It seemed as though doing a bunch of changes and clearing of the cache had somehow caused a script error. I will try to recreate the error again on the live test site and will report back any problems.
I suggest getting RC5 which should fix the "disable" problem.

Also, yes I went to that one. Perhaps you can upgrade first, clear cache, then if the redirection is still going please post your htaccess content

Raine

You may also want to make sure you redirect from non www to www link in your htaccess, that should fix it for you.

Make sure the redirection is done before ssu kicks in, so if you add the rules for www redirection in your htaccess it should be right below this line:
RewriteRule ^.htaccess$ - [F]

yellow1912:

You may also want to make sure you redirect from non www to www link in your htaccess, that should fix it for you.

Make sure the redirection is done before ssu kicks in, so if you add the rules for www redirection in your htaccess it should be right below this line:
RewriteRule ^.htaccess$ - [F]

Yes, of course, this was the problem. Somehow my .htaccess file was overwritten before I added your code to it and the overwrite had deleted the non-www to www redirect. Thanks for the reminder!

I will upgrade to the latest RC and see if I can replicate the problem I experienced earlier with it adding only the category ID to the string unexpectedly after many changes back and forth.

Thanks again!

Ok, so I've uploaded all the files for simple seo and now I've installed module manager and it says failed to create .keep file but I'm not sure how to create this .keep file? Anyone?

Ian

r1formetoo:

Ok, so I've uploaded all the files for simple seo and now I've installed module manager and it says failed to create .keep file but I'm not sure how to create this .keep file? Anyone?

Ian
TROUBLESHOOTING: After installing itself, this module writes a file named ".keep" in admin\includes\module_installation, if your server doesnt allow it to do so, it may make the module attempting to install itself everytime. The fix is easy though, just manually create a .keep file there (after the module has already installed itself, of course)