Simple SEO URL (OLD version) [support thread]

Ok it says i'm stuck in a re-direct loop.

i get this message.

Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked.

The browser has stopped trying to retrieve the requested item. The site is

redirecting the request in a way that will never complete.

*  Have you disabled or blocked cookies required by this site?


*  NOTE: If accepting the site's cookies does not resolve the problem, it is probably a server configuration

    issue and not your computer.

Where do you get the loop? Front or backend?
SSU version?

Grace38:

Ok it says i'm stuck in a re-direct loop.

i get this message.

Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked.

The browser has stopped trying to retrieve the requested item. The site is

redirecting the request in a way that will never complete.

*  Have you disabled or blocked cookies required by this site?


*  NOTE: If accepting the site's cookies does not resolve the problem, it is probably a server configuration

    issue and not your computer.

Grace38:

I tried installing Easy Seo Url tonight and it turned into a disaster movie and i had to use my backup files. This meant i lost recent changes including the ditching of the telephone required section of the login pages and worse yet my admin section now redirects to my stores login page.

I have looked at all the usual files such as the configure.php files and checked my sites .htaccess files and cannot see any problems.

Could there be an issue with the actual mysql database or is there a .htaccess file somewhere in the store causing a re-direct. I don't want to give out the stores admin login page for security reasons but i am wondering if anyone can help with this major issue i am having.

I am sure the admin section exists it is just re-directing itself to the stores login page and i don't know why ?
This module does not touch core files at all (except the function zen_href_link in html_output.php), nor does it make any change to any existing database value that can affect telephone requirement etc.

If you get the admin redirection, you can check this
http://wiki.rubikintegration.com/zencart/modules/ssu/troubleshootings/admin_redirection_loop

Most commonly encountered problems are documented clearly so users can quickly resolve them.

I was using the latest Beta version of Easy Seo but unfortunately it didn't work for me even though my server is using the latest PHP version i kept getting an error on line 10 of one file and didn't know how to fix it so chose to uninstall.

I did add the .htaccess file from the folder and i am wondering if after running a zen cart mysql backup that file could still be somewhere in there - I tried locating it but couldn't and i did a search of these forums and i see a few others had the exact same issue i am having but it doesn't say how to fix other than check the .htaccess files which i have already done.

The admin is there somewhere but the re-direct prevents me accessing it and the configure.php files are correct.

Any idea's ?

No it didnt alter telephone files...My backup was unfortunately too old so when i restored files i just lost some changes thats all.

Please note that there are 2 main lines:
2.9.6 is the latest in the line for php4
3+ versions are for php5

And both should be downloaded from the link on my signature rather than the download section.

If you remove it, make sure you revert .htaccess back to normal.
Then you need to remove any changes/any new files uploaded during the installation

Then in admin->tools->sql patch runs:

SET @t4=0;
SELECT (@t4:=configuration_group_id) as t4 
FROM configuration_group
WHERE configuration_group_title= 'Simple SEO URL';
DELETE FROM configuration WHERE configuration_group_id = @t4;
DELETE FROM configuration_group WHERE configuration_group_id = @t4;

Perhaps i should have run that script while the admin was still there.

I lost the admin after doing a full restore of a backup of my site dated 30th November. I did this after a simple ZC MY SQL restore failed and I actually had the admin part of the store before i ran the backup but had lost the actual store part of my site. After the backup the store section returned but the admin section keeps re-directing to the store login page.

Any idea which files i should check as it's obviously just one file doing this re-direct and i just don't know which one it is. I tried that link but it didn't work with rewrite engine off and the same re-direct kept happening.

The thing is surely the backup files would have replaced any old SEO URL files ?

I actually got the file from the download section not your link as i was looking for addons.

The thing is: like I mentioned, SSU does not replace any of your files except 1, so when you upload the backup there the SSU files are still there.
You need to remove them.

Also, if you reverted .htaccess and still getting redirect when you go to admin, you probably have uploaded the files to the wrong folder when you do the installation as well.

So i guess i need to go to all the folders where i originally put the files and do some double checking.

What is the one file that gets changed so i can upload it again fresh ?

Grace38:

So i guess i need to go to all the folders where i originally put the files and do some double checking.

What is the one file that gets changed so i can upload it again fresh ?
Generally you just have to go through the installation steps, but backward.

So just go through the installation note, there you will see which file was instructed to be edited/replaced.
Also, using the installation package as a source to see which files belong to SSU

The Html_Output file was the only one replaced and i made sure the original zencart was put back in and just checked this and it's fine.

There was one file i had left behind and i have now deleted it but everything was indeed in the correct folders.

The only thing i did which can cause a re-direct from what i gather is adding the .htaccess file from the SEO folder but i have checked and it's gone.

Still getting re-directed from my admin to my store login page.

I'm stumped and have been trying to correct this now for almost five hours.

Grace38:

The Html_Output file was the only one replaced and i made sure the original zencart was put back in and just checked this and it's fine.

There was one file i had left behind and i have now deleted it but everything was indeed in the correct folders.

The only thing i did which can cause a re-direct from what i gather is adding the .htaccess file from the SEO folder but i have checked and it's gone.

Still getting re-directed from my admin to my store login page.

I'm stumped and have been trying to correct this now for almost five hours.
If you reverted .htaccess, you also removed all other files and still get redirection from admin, it shows that you uploaded some files to the wrong folder
For example, some files in the frontend "includes" folder could have been uploaded to the admin/includes
Please note that SSU does not do any redirection on admin site unless it is installed incorrectly.
Or perhaps you edited .htaccess in admin folder and didnt revert back?

If you dont believe me, just go through the installation package, the db patches and you will see it for yourself. SSU was not designed to do any redirection on admin (which makes point anyway)

Other than telling you which file should be removed, which db patch should be run, Im afraid I can't do anything else here. If you have done all that it means your site is back to before installing the module (unless, like I mentioned, some files were uploaded to the wrong folder and have not been removed)

Also, this has been mentioned before but:

***Certain hosts such as GoDaddy have been known to cache the .htaccess files and only reload those very hour or so. ***

I believe i did install one set of files in the wrong folder but i removed. I imagine as you say there is something left behind causing this but it's 3am here and i'm tired.

Just a quick question though.

I uploaded the MySQL patches via the admin - Was this correct and just one more quick question. If i re-installed or tried to re-install this package and perhaps used the 2.9 version could this fix the problem ?

I use Inmotion Hosting.

Grace38:

I believe i did install one set of files in the wrong folder but i removed. I imagine as you say there is something left behind causing this but it's 3am here and i'm tired.

Just a quick question though.

I uploaded the MySQL patches via the admin - Was this correct and just one more quick question. If i re-installed or tried to re-install this package and perhaps used the 2.9 version could this fix the problem ?

I use Inmotion Hosting.
My advice would be to do one thing at a time.
For now, try to resolve the problem why you are unable to go to admin. If your front end is working fine now, and only admin is not working, perhaps you should go to bed now and check back later. Your host can be one of those that cache .htaccess and reload the settings every hour or so.

The strange thing is that i was using around 135 megabytes of disc space on my server and it now shows 191 megabytes after the re-installed backup.

I know i was foolish but it's a live shop and thats why i'm trying to get it up before going to bed.

Grace38:

The strange thing is that i was using around 135 megabytes of disc space on my server and it now shows 191 megabytes after the re-installed backup.

I know i was foolish but it's a live shop and thats why i'm trying to get it up before going to bed.
Very weird since SSU can not take that much space.
Well, another thing you could do is: download the site to your folder, then use WinMerge or similar program to compare the file content and structure of the current site with the latest backup you have.

BTW, Im like a blind man trying to show someone else the direction since I have absolutely no way to know your current file structure etc... I do understand your reason for not wanting ppl to look at those tho, but at the same time keep in mind that I have no way to really know the root cause of the problem.

Ok good news - Recovered

I will have to check into why the file size is larger but thats for tomorrow.

Thks a lot for your help. I don't know how i got it back though.

Grace38:

Ok good news - Recovered
Perhaps you can post the reason here? It will help others as well :)

Edit: just saw your edit, probably the change in htaccess was delayed.

yellow1912:

Perhaps you can post the reason here? It will help others as well :)

Edit: just saw your edit, probably the change in htaccess was delayed.

You are more than likely correct on that.

InMotion are usually fast but i suppose it is the weekend now.

I typed too soon. Thought i had it back as the login page actually showed up this time.

When i try and login it doesn't load and says something about a redirect.

Interesting thing is it shows two // after the .com part and before the catalog part in the browser bar.

Ok i figured it out. I must have went into the includes/configure and admin/includes/configure file and changed the site part which reads [www.yoursite.com] and made it ]www.yoursite.com/ thats a mistake and i added a / which shouldnt be there.

I fixed it and now i'm finally into the admin section.