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Google Checkout response handler shows cancelled not shipped?

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22 Jan 2008, 6:52 PM
#1
blazetamer avatar

blazetamer

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Mar 2005
Location:
Kentucky
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Google Checkout response handler shows cancelled not shipped?

I have Zen Cart 1.37
GC 1.46

All working perfectly "EXCEPT"

When I ship an order in the Google Checkout panel the update to
Zencart then shows Google Cancelled eventhough the order is showing
shipped and charged in the Google Checkout panel as it should.

All other "updates" to Zen Cart seem to be OK
ie: Zencart shows New when it should
Zencart Shows Processing when it should
Zencart Shows Goggle Cancelled when it should show Google
Shipped.

Any ideas where the problem may be?
It dosent seem to cause a problem with the transaction other than just
showing the wrong status.(I hope)

Thanks in advance

24 Jan 2008, 11:43 PM
#2
woodymon avatar

woodymon

Totally Zenned

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Re: Google Checkout response handler shows cancelled not shipped?

  1. Have you added any custom entries into your order status config in ZC? Or possibly reordered the entries in any order status related DB tables?

  2. When you originally shipped these specific GC orders are you changing order status to "Google Shipped" rather than "shipped"?

And if you are cancelling the complete order AFTER shipping then you should choose "Google Refunded"

But if you are cancelling order BEFORE shipping. In that case you should choose "Google Cancelled".

(if you are cancelling only a part of the order then you need to log into GC account and refund a partial order amount)

  1. Best to post here:
    http://groups.google.com/group/google-checkout-for-zen-cart-mod-support

Blazetamer:

I have Zen Cart 1.37
GC 1.46

All working perfectly "EXCEPT"

When I ship an order in the Google Checkout panel the update to
Zencart then shows Google Cancelled eventhough the order is showing
shipped and charged in the Google Checkout panel as it should.

All other "updates" to Zen Cart seem to be OK
ie: Zencart shows New when it should
Zencart Shows Processing when it should
Zencart Shows Goggle Cancelled when it should show Google
Shipped.

25 Jan 2008, 12:33 AM
#3
blazetamer avatar

blazetamer

New Zenner

Join Date:
Mar 2005
Location:
Kentucky
Posts:
15
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0

Re: Google Checkout response handler shows cancelled not shipped?

Woodymon:

  1. Have you added any custom entries into your order status config in ZC? Or possibly reordered the entries in any order status related DB tables?

  2. When you originally shipped these specific GC orders are you changing order status to "Google Shipped" rather than "shipped"?

And if you are cancelling the complete order AFTER shipping then you should choose "Google Refunded"

But if you are cancelling order BEFORE shipping. In that case you should choose "Google Cancelled".

(if you are cancelling only a part of the order then you need to log into GC account and refund a partial order amount)

  1. Best to post here:
    http://groups.google.com/group/google-checkout-for-zen-cart-mod-support

Thanks for the reply Woodymon

  1. No.. Competely as it was straight from the "stock" file but... It acts like the "labels" for Goole Shipped and Google Cancelled have been reversed (weird I know)

  2. I didnt do ANYTHING in Zen cart all was done through Google Checkout, after shipping in Google Checkut, Zencart shows Google Cancelled.

I can THEN update the status in Zencart to Google Shipped and Google Checkout shows Note Added?

  1. I posted there first..Sorry if that is considered a "Double Post"
    http://groups.google.com/group/google-checkout-for-zen-cart-mod-support/browse_thread/thread/0773a205ded610be

Basically if the wording in Zen Cart said Google Shipped where it says Google Cancelled I wouldnt know anything was amiss..

1 May 2008, 7:14 AM
#4
runie avatar

runie

New Zenner

Join Date:
Jul 2007
Posts:
2
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Re: Google Checkout response handler shows cancelled not shipped?

Blazetamer:

I have Zen Cart 1.37
GC 1.46

All working perfectly "EXCEPT"

When I ship an order in the Google Checkout panel the update to
Zencart then shows Google Cancelled eventhough the order is showing
shipped and charged in the Google Checkout panel as it should.

All other "updates" to Zen Cart seem to be OK
ie: Zencart shows New when it should
Zencart Shows Processing when it should
Zencart Shows Goggle Cancelled when it should show Google
Shipped.

Any ideas where the problem may be?
It dosent seem to cause a problem with the transaction other than just
showing the wrong status.(I hope)

Thanks in advance

I have got the same problem.
Anybody can fix it?

20 Jun 2008, 1:18 PM
#5
mircose avatar

mircose

New Zenner

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Nov 2005
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www.carouseltoyshop.co.uk
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Re: Google Checkout response handler shows cancelled not shipped?

same here...

please anybody help?

20 Jun 2008, 2:28 PM
#6
mircose avatar

mircose

New Zenner

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Location:
www.carouseltoyshop.co.uk
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Re: Google Checkout response handler shows cancelled not shipped?

I just found it:

the problem on the responsehandler.php

on the lines:

define('GC_STATE_SHIPPED', 105);
define('GC_STATE_CANCELED', 111);

it should be:
define('GC_STATE_SHIPPED', 102);
define('GC_STATE_CANCELED', 105);