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Can't access downloads after paying with PayPal

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Started by buzzby on 23 Jan 2008, 10:09 AM · Views: 1,349

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23 Jan 2008, 10:09 AM
#1
buzzby avatar

buzzby

New Zenner

Join Date:
Sep 2006
Posts:
18
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Can't access downloads after paying with PayPal

i am having problems with setting up the download feature of my site. the shopping part works in that i can order my mp3 file and pay for it. when i am redirected back thats when it falls down. i am not able to see the cat number (no ref number at all) and i am not able to download anything. can some one help with this as its driving me up the wall.

this is the entirity of my problem, what you see is the complete problem. there is nothing missing:

"Thank You! We Appreciate your Business!
Your Order Number is:

Checkout Success Sample Text ...

A few words about the approximate shipping time or your processing policy would be put here.

This section of text is from the Define Pages Editor located under Tools in the Admin.

This file is located in /languages/english/html_includes/classic/

NOTE: Always backup the files in /languages/english/html_includes/your_template
Thank you for shopping. Please click the Log Off link to ensure that your receipt and purchase information is not visible to the next person using this computer.
Log Off

You can view your order history by going to the My Account page and by clicking on "View All Orders".
Please direct any questions you have to customer service.
that is all that comes when i finish paying. i dont get any downloads coming to me. i dont get any 'your order number is' information at all. i get redirected back from paypal which is good. but i dont get the donwloads at all. why is this? what else do i need to do in order for the downloads to start working?"

what is wrong here?

23 Jan 2008, 11:40 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Can't access downloads after paying with PayPal

If your PayPal orders aren't completing properly, those symptoms will result.

Troubleshooting PayPal problems:
http://www.zen-cart.com/wiki/index.php/PayPal

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