New Zenner
- Join Date:
- Jan 2008
- Posts:
- 45
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- 0
UPS charges, way under. HELP
I know there are tons of questions on the board about UPS. I did a search and find nothing.
I have installed the included UPS and installed the UPSXML module. Not using both at the same time. Tried both, same results.
The charges are well under what they should be. I am using the billed weight and not actual too. I added a handling fee, which makes it close
I know that it's the rate at the UPS server end.
But..
My boxes are large than the std, so I always estimate what the billed weight is and I put that as the weight in the product.
When a customer buys 2 products, the ship cost is grossly under.
Example. $20 to ship one product in one box, 20lbs
$30 to ship 2 products in 2 boxes, 40lbs
I know UPS is figuring one box at 40lbs.
Can I ship per box? will that help the total charge?
Any suggestions. My product is mainly one item, that ships in 2 boxes
24x116x8 and weights 11.5lbs (billed at 12lbs)
36x4x4 and weights 5.5lbs ( billed at 6lbs)
Total of 18lbs. I even bump it up to 20lbs. Not much help.
Just lost for what to do?
Thanks all!
Peter
ps. I can't really open for biz till I figure this one out or i will lose my biz...