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1.3.7-1.3.8 Admin Fine but Blank Shop page

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Started by jeffey on 29 Jan 2008, 9:27 PM · Views: 3,608

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29 Jan 2008, 9:27 PM
#1
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jeffey

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1.3.7-1.3.8 Admin Fine but Blank Shop page

Upgraded just fine and got into Admin with no problem. In Admin I can see the catalog and the categories/products are there but when I go to the site I just get a blank page.

No errors
No source code at all

Not a live site so no panic....yet.

Thanks for any clues or solution!

29 Jan 2008, 9:30 PM
#2
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

I should say that no source shows but "view generated source" does show:

<html><head></head><body></body></html>
29 Jan 2008, 9:49 PM
#3
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Jeez,
2nd post where right after the post I find the error.

Simple missing slash in config. I keep forgetting that I'm in a test folder.

Guess I should talk to myself more, thanks for looking anyway!

30 Jan 2008, 11:40 PM
#4
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Hope one of you catches this and passes it along. Didn't want to start another thread.

Lots of prep time since it was my first full upgrade(s) but after just a few bobbles on the test site the upgrade was painless. 2nd site done in less than 30 minutes!

Obviously the next one should go much faster.

Anyway, I'm not on over religious guy but thank God for the team! I can't tell you guys how much you've helped me out over the last few years by not only having the support at my fingertips but for the package itself. Awesome work!

Ok, I'm gushing now, 'nuff said!

31 Jan 2008, 1:10 AM
#5
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Thanks for the posts on your working through this as well as the kind words to the Zen Cart Team ... we greatly appreciate it ... :smile:

Linda McGrath
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31 Jan 2008, 1:43 AM
#6
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Ha! You guys are on it, knew you would find me.

Yeah, I learned early on to put my "solution" no matter how mundane and make my threads say what's going on rather than "help" or something like that. Wish everyone did.

Again, pass along my great appreciation and accoladesto the hard cores for this fantastic work.

No reply necessary, get back to work!

2 Feb 2008, 2:56 AM
#7
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Helo Jeffrey,

Can you please explain what you did to get your blank page to go away.

I have created a new install of 1.38 , and can access the admin area, however when I go to the catelog, and click on a category, it brings up a blank page. There is no source code what so ever.

Here is my catelog:

http://xmanhosting.com.au/shop/

Kind regards,
Anthony

2 Feb 2008, 3:05 AM
#8
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

In my case it turned out to be a simple matter of a slash for one of my file locations in the configure file (either missing or not needed, can't remember)

That would be the first place I would look just to make sure all the catalog locations are correct given that you can get into Admin.

Advice from a novice but can't get blood from a stone!

File is here by the way:
/admin/includes/configure.php
Obvious maybe but I know when I started with no knowledge at all I always liked the quick pointer to the file.

2 Feb 2008, 3:07 AM
#9
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

By the way, I did get some content on your site so maybe you fixed it.

Certainly looks like a work in progress but it does come up.

2 Feb 2008, 3:15 AM
#10
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

xmann888 ... when you made your new template and overrides ... did you go into the Admin and set the Tools ... Layout Boxes Controller ... and set them for that new template?

Linda McGrath
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2 Feb 2008, 3:16 AM
#11
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Hello Jeffrey,

Thank you for the reply.

Yes, I did find the issue - I uploaded the Debugging file found in the downloads section, and then found the faulty file.

All fixed now.

Kind regards,
Anthony

2 Feb 2008, 3:20 AM
#12
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Re: 1.3.7-1.3.8 Admin Fine but Blank Shop page

Cool, nice when that happens.

Have fun, never found an issue the forum couldn't solve.