Zen Cart Logo
Forums / Built-in Shipping and Payment Modules / shipping module is adding extra 3lbs to my orders

shipping module is adding extra 3lbs to my orders

Locked

Views: 2,282

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
2 Feb 2008, 1:38 AM
#1
pglenn avatar

pglenn

New Zenner

Join Date:
Jan 2008
Posts:
42
Plugin Contributions:
0

shipping module is adding extra 3lbs to my orders

shipping module is adding 3lbs to my orders....

suddenly my orders seem to be incorrect. the shipping module is adding an additional 3lobs to my orders for some reason. ie when I add only one item to my sample order, which has weight of "1", and do 'Estimate Shipping", it tells me the following:

Estimate Shipping Costs
Total Items: 1 Weight: 4lbs Amount: $3.25

I am using "Zone Rates" for my orders.

I can provide any needed additional order upon request

this was working last week so somehow I must have changed something by mistake

Patrick
hotnspicyfoods.com

2 Feb 2008, 1:47 AM
#2
gjh42 avatar

gjh42

Black Belt

Join Date:
Jul 2005
Location:
Upstate NY
Posts:
21,876
Plugin Contributions:
8

Re: shipping module is adding extra 3lbs to my orders

Check your tare weight.

Configuration > Shipping/Packaging >
Package Tare Small to Medium - added percentage:weight 0:1
Larger packages - added packaging percentage:weight 0:3

2 Feb 2008, 1:55 AM
#3
pglenn avatar

pglenn

New Zenner

Join Date:
Jan 2008
Posts:
42
Plugin Contributions:
0

Re: shipping module is adding extra 3lbs to my orders

hah yeah that was it. i did recently change shipping methods to weight. its always something easy isnt it :-)

I assume those two are just there to add additional weight to shipping costs to take into account box/tape/filler/etc

the numbers were 0:3 and 10:0 and I changed both to 0:0. I am already adding $4.35 base to each order and my "weights" table already takes into account additional shipping costs like box/tape/filler/etc so I should be ok

2 Feb 2008, 3:44 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: shipping module is adding extra 3lbs to my orders

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.