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Cannot edit or add product after install

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2 Feb 2008, 12:03 PM
#1
nellie4469 avatar

nellie4469

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Cannot edit or add product after install

I have ver 1.3.7 installed, I imported the catalogue data from another zencart site and everything appeared to be fine, but I am unable to edit my products, or add new ones, when I click the preview button after editing a product I get this error:

Warning: main(includes/templates/template_default/templates/tpl_403_default.php): failed to open stream: No such file or directory in /home/saveonci/public_html/includes/templates/template_default/common/tpl_main_page.php on line 119

Warning: main(includes/templates/template_default/templates/tpl_403_default.php): failed to open stream: No such file or directory in /home/saveonci/public_html/includes/templates/template_default/common/tpl_main_page.php on line 119

Fatal error: main(): Failed opening required 'includes/templates/template_default/templates/tpl_403_default.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/saveonci/public_html/includes/templates/template_default/common/tpl_main_page.php on line 119

Does anyone cleverer than me have any suggestions as to what might be wrong?

2 Feb 2008, 4:03 PM
#2
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Re: Cannot edit or add product after install

I have ver 1.3.7 installed, I imported the catalogue data from another zencart site
What ver of Zen Cart was the imported DB from?

2 Feb 2008, 7:37 PM
#3
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Re: Cannot edit or add product after install

the catalogue was from ver 1.3.5

3 Feb 2008, 6:40 AM
#4
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Re: Cannot edit or add product after install

After loading the 1.3.5 DB to this 1.3.7 install - Did you re-run zc_install to upgrade the DB?

3 Feb 2008, 11:23 AM
#5
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nellie4469

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Re: Cannot edit or add product after install

Yes I did, I have quite a fe zen sites and whilst I am not a programmer, I can generally find my way around, lol, but this one has me totally stumped.

3 Feb 2008, 1:56 PM
#6
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Re: Cannot edit or add product after install

If you have a backup of the DB before you applied the 1.3.5 DB try restoring it - I suspect that this did not work before as the error msg is indicative of missing/corrupt files

3 Feb 2008, 3:43 PM
#7
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nellie4469

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Re: Cannot edit or add product after install

Yup tried that, did not help.

3 Feb 2008, 5:04 PM
#8
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Re: Cannot edit or add product after install

Yup tried that, did not help.
This is not at all descriptive

Tried what?

If applying the orig DB - then were you able to add product?

Try overloading from the correct distro - all the cart files - preferably with a good FTP client that reports failures like filezilla